Phoenix Leather Restoration

Scott re-upholstered our leather recliner last year. We wanted leather to match another recliner, so paid for the more expensive leather $937. Looked great for about a month, when the plastic coating he had put over the cheap leather we did not want began to peel off! We went to the shop to complain but they had moved. Glad to find their new address. Stay away from this place. They are not trustworthy.

Stay away! Stay far away! The owner, Scott, came to my home on 11/3/14 and provided a quote to repair two leather couches that had scratches, cracks, and discoloration. He promised that he could make the couches look like new and that his repair would permanently resolve the issue. He told me that if there were any problems that he would take care of them. Shortly thereafter, I hired Scott to repair the couches. He came to my home on 11/18/14 and performed the work by painting the damaged areas with dye. When he was finished, the couches looked like new. Within a week, the original scratches started becoming noticeable as the dye either faded or was absorbed into the leather. Scott returned to my home on 1/14/15 and repainted the damage promising that the issues had been resolved. The problems persisted and Scott came to my home on 3/20/15. He took the cushions from one couch to his shop to sand down and refinish. He returned those cushions on 3/24/15 and took the cushions from the other couch which he returned on 3/27/15. The problems persisted. I contacted him on several occasions to make additional repairs, but he stopped communicating when I requested a refund. Unfortunately, due to the lack of responsiveness, I am currently suing this company is small claims court. You should be aware that when Scott came to my house to work on the couches, he smelled like a chimney. It was totally unprofessional. The smell was so bad that I told him that I was opening our sliding glass door due to the paint smell, but mostly it was because of the disgusting cigarette smell. Finally, check the 5* reviews that this company has on Yelp. Laura N. is/was the company's office manager. The review from Alicia S. that was removed from the site for violating the policy is from his co-owner check AZ Corporation Commission. There's another review from Alicia R. which may or may not be from that same person. Please do yourself a favor and find another company to take care of your leather repair needs. Update: The Maricopa County Justice Court has awarded me a judgment against this company. It is the second judgment against Phoenix Leather Restoration. The owner, Scott Jones, also continues to post fake reviews on Yelp.

Scott went and did a job with me and I am pretty sure he didn't go back to repair the zipper on the couch but he never paid me for the work I did not reimburse me for the materials and transportation went back on his word I would not hire him for any job ever

Scott has changed.. im sure he's still good with leather, however, his selfish, inconsiderate, and greedy methods arent doing him any favors

THEY ARE VERY HARD WORKING AND DEDICATED TO KEEPING THEIR CUSTOMERS HAPPY ON EVERY LEVEL AND TO MAKE SURE ITS EXACTLY WHAT THEY WANTED

Have tried to reach Scott - However no return calls he may have closed.