Piedmont Physicians Endocrinology

This office is SORELY lacking compassion. This is supposed to be a doctors office and yet patients are not put first. I arrived late AFTER calling to let the office know and then once I arrived they refused to see me. My family had a separate medical emergency this morning that had me running only 20 minutes behind. I had to wait months for this appointment and then the doctor refused to see me. I understand I may of had to wait longer so she could fit me in but to not see me at all?! I will be seeing an endocrinologist at Wellstar.

The Piedmont Physicians Endocrinology has a very unprofessional work ethic. I tried several times to call the doctor to schedule a new patient appointment after being recommend to see Dr. Komal Mehta from my family doctor. After many voicemails and no calls back I was forced to schedule the appointment online. The only available appointment was month out. I took the appointment and at the time I had to fill out the new patient paperwork including the most important for doctors the insurance. When the day of the appointment came I want as usual checked in with the nurse at the front. I want to sit down and the nurse then informed me that they did not take my insurance. I was told that they do not check insurance before you come for the appointment. It seems like a waste of not only my time but the doctors as she could have seen a patient with the right insurance. I would never recommend this practice to anyone the unprofessional manner in which this was handle is past frustrating.

I called this office today at around 2:15 pm and spoke to the most unprofessional and rudest person I've ever encountered working at a medical facility. Terrible customer and patient service. She definitely needs to seek another profession. Will not be making this place my new doctors office if they allow this I would not want my health in their hands. The office was Endocrinology Buckhead. One star due to fact couldn't leave page without hitting something

Every interaction I've ever had with the office staff has been awful. Phone calls, front desk, everything. They're rude, unhelpful, and condescending. Worst experience I've ever had with a doctor's office.

The doctors may be OK but the billing is garbage. Two years after an appointment we get a notice for a past due amount that was already paid. When I called to discuss they would not talk. The billing is a scam. Beware.

First time visiting Piedmont Physicians Endocrinology and what a great experience. From the get go the staff was very helpful and welcoming. Dr. Lohiya was incredible. She was patient, kind and took her time to explain and make sure I understood everything that was going on. The front staff, Kristen, Stephanie, Meosha, and Tiffany, all bent over backwards to make the whole process seamless and do what they could to work with my schedule. Always happy to find a doctors office with great staff and great doctors!

The staff at this establishment is entirely unprofessional! As many people have mentioned in the comments, the receptionist that is assigned to schedule appointments is extremely rude and unprofessional when interacting with individuals, so if this is how the staff is before you even get into an appointment, I utter to think how it would be when you arrive at your appointment! #Next

I selected Piedmont as my new provider because my previous provider was closing their practice. I requested my medical records be sent to Piedmont from my old provider before they closed which they failed to do. Since they weren’t received, Piedmont canceled my appointment and won’t treat me. Now I can’t get my records from the old provider and can’t be treated for my condition. I’ll run out of my medication soon. I guess we’ll see what becomes of me. Thanks Piedmont for “doing no harm”.

I would not recommend this clinic and would suggest Emory instead. The doctor I worked with seemed very busy and rushed, and she didn't spend a lot of time with me. Then she referred me to Emory because they have access to better testing. Plus I now have to re-do my MRI which cost hundreds of dollars because the one I did through Piedmont was apparently really low quality....

I could not be happier with Dr. Jennifer Gilligan. I have had DT2 since 2008. My PCP did what he could but I've not always been the most compliant patient. He finally decided I needed the services of an endocrinologist and referred me to Dr. Gilligan. COVID-19 pushed my appointment out but I finally got in to see her yesterday. I was a bundle of nerves, but Tiffany at the front desk calmed me down immediately. When I finally met Dr. Gilligan, it was like a dream come true. I felt like I was talking to a friend! She doesn't just treat the condition, she treats you holistically - body, mind, soul and spirit. She was amazing. I wish I had started seeing her sooner. She went over my medications, made a change or two, and answered all of my questions. She did not rush through the appointment at all. I felt so cared for. I've already booked with her in three months. I HIGHLY recommend her to anyone who wants a medical professional who *listens* to you and works with you. I was so happy I cried. Thank you Piedmont Endocrinology for being so wonderful!!!