Reviews
Dr. Shaw Morrison and her team are a caring group. They take care of any fears the kids have, are clean, and are very safe for the times we live in. For instance, families are kept in separate rooms to ensure no cross-contamination. Appointments are easy, and reminders are always given. The quality of service, from cleanings to procedures, is A+. Thank you, Pinnacle Pediatric Dentistry, for going the extra mile consistently.
We are so happy to have found Pinnacle Pediatric 9 years ago! We have received and continue to receive excellent care from Dr. Shaw. The technicians are caring and patient. I am always impressed with their handling of one child that doesn't like anyone to touch his teeth. Highly recommend!
Dr. Joi is awesome! At a recent appt. one of my kids had a procedure that she had been feeling nervous about. She ended up doing very well—Dr. Joi even remarked at how impressed she was with how calm and cooperative this kid had been. I think this is really a credit to how well Dr. Joi does her job. The kids and I know they are in good hands, from her technical expertise to her bedside manner, Dr. Joi and her staff are #1. My kids have been going to Pinnacle Pediatric Dentistry since they were toddlers, and are now entering the teen years. From regular cleanings and different procedures, to coordinating with our orthodontist, our experience has been great.
My wife took our kids here to get a cleaning. They did not even check to see if they took our insurance like most place when you book an appointment. Then when the cleaning was done they wanted 900 bucks to clean kids teeth. This place does not care about kids teeth. They care about money and will do what ever types of stragies to make you pay more than you want. The charge 100 dollars for cancelation, recommend treat kids don't need, like getting kids root canals on teeth that are going to fall out anyway, and not asking for your insurance at appointment bookings. I would not takey family to doctor Joy! More like doctor give me a paycheck!
The office staff here is INCOMPETENT! We have been taking our son here for years and our insurance never CHANGED! THEY DROPPED OUT OF NETWORK and never informed us. The office manager claims they told us via phone, the office worker said it was done person and another person told us we were told via email. WHAT IS IT? Story is not together and now the bill is in collections. ITS NEVER GETTING PAID and I would never recommend anyone to this dentist.
The dentist here is amazing. My oldest son had surgery and she explained everything to me and called the night we came home to check on him! My youngest is difficult about getting x-rays done and the technician who did took the x-rays was patient and understanding with him. She made sure to tell him he was doing amazing and gave him a sticker but what I really loved is how after she was done doing them she got on his level and told him she was sorry because he was crying. She did not have to do that but he and I greatly appreciated it. I recommend this dentist to everyone because the dentist and staff is just amazing!!
I enthusiastically refer all my family, friends, Poe Elementary PTO parents, Rice University classmates, swim parents, PVU classmates, church members - well, you get the picture - to Pinnacle Pediatric Dentistry! Dr. Shaw and the staff are professional, compassionate and the facilities are second to none. Every time my Z has an appointment, Dr. Shaw never fails to follow up with an evening phone call to check on her well-being and has done so for years now. Whether an emergency arises and my daughter needs a critical appointment or she simply would like to see her dentist at extracurricular activities, Dr. Shaw is there with the same tenacity on which her practice is established. My wife and I receive constant and thorough communication about our daughter’s dental plan and we can attest to the exemplary care and attention-to-detail provided. It seems obsolete for anyone in medicine to place patients above profits. Then again, this is the Pinnacle personality trait. Impeccable training and unequivocal knowledge: Dr. Joi Shaw.
Dr. Joi and the entire staff are so wonderful and experienced with pediatric dentistry. The office is comfortable and entertaining for children, and Dr. Joi explains everything thoroughly. My kids actually enjoy coming to the dentist! I highly recommend her practice for your little ones.
DrJoi Shaw Morrison is a awesome dentist!!! She explains everything carefully and very professional!! My son had to get two crowns and he said she did great explaining the process and was gentle. Constantly asking was he ok while she did his procedure. I would recommend be them greatly!!! You won't be disappointed. We won't be going anywhere else
Love Love Love Pinnacle Pediatric Dentistry. Was able to see our favorite dentist, Dr Joi Shaw Morrison. She is my favorite because she is personable and explains what she is doing and what is needed to myself and my 15 yr old daughter where we both can understand. Staff is very friendly and accommodating. Atmosphere is kid friendly and welcoming. Go in feeling happy and always leave out smiling because of them. I send all my friends and family. Too bad they don't take adults.