Pizza Hut

The pizza was cold and strangely sticky, the breadsticks were just a cold brick, not even cut. I have been in the restaurant industry for most of my life and I have never seen anyone try to pass off garbage like this as food I can not believe you would actually send this order out to someone. Come on. This is not even edible. I tried to call several times but nobody ever picks up the phone. I also emailed them asking for a refund for this ridiculous mess and have not heard back.

Do not order from this pizza hut the workers are too lazy to even mix up the sauce on the wings. I called back, finally got someone to answer after calling 10 times, had the wings delivered again and had the same exact issue. If you are too lazy to do such a simple job you should probably just be collecting unemployment. I will be getting a full refund for my order.

Ordered a meat lovers and it wasn’t fully cooked. I called the restaurant to let them know, whoever answered said they’re sorry it wasn’t cooked to my liking and they better turn the oven off if it’s not cooking right. He continued to imply the pizza was cooked I just didn’t like it and I can cancel the order even though I already said I wanted to pick up a different pizza. He didn’t want to work so I got a refund.

My food was wrong. No cheese on half my pizza, they gave me the wrong wings as well. My pizza looked like it had been sitting for awhile.

I work in construction across the street and they have been pretty good customer service is also good even though the place looks a bit old the food has not let me down thanks guys keep up the great work.

I ordered 2 one-topping pizzas at 1:50, scheduled to be delivered at 2:50. That seemed like a while but okay I'll wait. 3:30 and still no pizza. I call and they say it's on its way, should be there any minute. Pizza shows up a few minutes later, COLD AND DRY. And I guess they didn't have the Lipton iced tea I ordered so they gave me a Pepsi FIRE??.... Allergic to cinnamon and don't drink soda in the first place so that's cool. I would call and ask for a refund, but it became clear after I called to ask where my pizza was that they don't know the meaning of customer service. What a waste of $20. Never again Pizza Hut.

Edit 2: I ordered from this restaurant 2 days ago. Again. Apparently delivery was sent via doordash even though I ordered from pizza hut website. First delivery never arrived. This order should have been canceled and refunded by the store. Store sent a replacement that did arrive 6 hours after my initial order, again by doordash. The second driver woke me up to get through my security gate. I was no longer interested in pizza, and told him not to deliver it. He told me I shouldn't "harass" people who know where I live, among other things. I love pizza hut, as is demonstrated by my repeated efforts to get it. I guess I'll have to start loving other pizza. Edit 1: I ordered from this store again tonight. First order was 44 minutes past promised delivery time and both pizzas were wrong. Called the store, error acknowledged, and an hour and a half later no pizza. Called store and waited, waited, waited on hold. Cory answered and transferred me to customer service in Cincinnati while I was mid sentence. They said I needed to speak with the store. Called again and waited, waited, waited. Was promised a refund 'when they find my order'. 18 minutes later had some guy want me to get pizza in the parking lot, more than 2 hours after the first wrong order was delivered. Hell no. I should have not given this store another chance. Order was never delivered. Phone number in email was never answered. Got 26$ worth of nothing.

They lose so much business with their call center. It's not worth the time. Call here, transfer, there. That store is closed leave a message. 3 hour tour to order. Takes way longer than Texas Roadhouse on Saturday.

Placed an order, delivery address said the same as the restaurant. Attempted to call the store, was on hold for 20-plus minutes — to no avail. Didn't think it would be this hard to order a pizza. Will not be ordering Pizza Hut for the foreseeable future. Really disappointed. I'm giving one star b/c it's mandated by Google — no stars in my opinion. Not hard to see why Domino's is better.

WORSTE place to order from! Told me SHE could NOT deliver to this address when I’ve ordered from this location PLENTY of times. Acted like she couldn’t hear me when I’ve told her my address soo many times, asked her to repeat my address but when repeated the address she only repeated the street not the number or apartment number, then said it wasn’t eligible nd sent me to customer service. Once reached customer service they told me it would be this store straight lied to.