Planet Fitness - Trumbull

poor customer service by front desk employees, unfriendly. The site has machines in perfect condition but the site needs better cleaning, in the Machine Zone it smells bad, papers on the floor, you cannot carry your handbag and have it close to you because the employees do not allow it, that is, it is your turn walking with everything loaded in your arms because you can't have a bag there, it's super difficult to do your routines, if you're going to do a circuit 2 or 3 varied exercises then it's a problem because you can't move the dumbbells and bar from where the employees want you would have to go from corner to corner to complete routine, terrible... ahhh and the water filler damaged

Call one time.Told them that I want to canceled my membership they told me that i have to come in the gym ok. They never notify me that i had to cancel before the 10 of the month. The staff that I call and spoke was very rude with an attitude. Now im telling my bank to dispute it to get my money back. Dont go here

Horrible. You get tricked into an upgrade they claim you did itnon your app. My daughter noticed immediately and the Manager, Danielle, who took a week to get ahold of, was nasty and basically told us too bad!! She's stuck with the membership amd she is a student. Almost $30/month is food!! And $60 to get out of the membership. OMG! I contact some email bc of course there isnt a LIVE person. Ridiculous. I'm sure everyone has heard of the ABC Financial Scam. How they can't cancel without a charge bc of ABC. Ridiculous!!!!. I worked for various clubs in my over 20 years in the fitness world. Take it from me. It's a freaking scam. The general manager is gonna override anything. If they tell you any different, it's their sale strategy. It's poor and it's ridiculous. I've managed so many clubs over the years and let me tell you..... Remember that Lee's unhappily will tell everyone they know. I guess planet fitness doesn't understand the basic concept of sales!!!

Excellent training classes are offered for free with a trainer. If there is only 1-2 people it's like a personal trainer. Gym is well lit and the equipment is spotlessly clean. Front desk is very helpful. Men's locker rooms are filthy, hot and poorly lit. Stepped on chewing gum as soon as I got in. Showers barely trickle water; no caddies to put your own shampoo or soap in. Everyone tries to use the shower reserved for handicapped - it's the best one.

I like the layout and size of the gym but MAN they need to get a new AC system. It is hot af in the gym. The only reason I keep coming here is because it’s the closest to my area and it’s bigger than the fairfield location. FIX THE AC PLEASE

Good place to work out clean and empty well better yet 24 hours

for the owner of PF trumbull if I have to pay more per month I will gladly do it to have a good Wi-Fi service and better cleaning

Staff is outstanding, welcoming people's with all backgrounds Suave gym"

Planet Fitness Trumbull is the truth very large and clean if you know what to expect from the franchise as far as weights and equipment this one is top notch

The gym is clean, it's 24/5, and it's a PF. Usually they're a standard 3 based on the LACK of free weights/barbells BUT they're 24/5 and that is a godsend.