Reviews
Popeyes chicken not far down the road from Bourbon, provided a nice place in the morning to catch a quick bite to eat. Nearly never eat chains when I am traveling but it was convenient, clean, and welcoming enough that it provided a great quick meal in the heart of New Orleans where you just want to dodge the crowd, and get a fast meal, before recharging and getting back out there. Quick service, pleasant staff, and alright atmosphere provided outside of a strange and length dining room set up. Bit ran down, but, expected in the aged part of the city.
The chicken, biscuits, cole slaw, fries and mashed potatoes was hot and fresh and delish. I'm from Florida and I honestly didn't taste any difference in flavor. The seating options are very limited for a busy place as this one. Please know what you want before getting to the counter! We got there at 12 noon on a Saturday and it was busy.
All of my food was hot and fresh, but my husband's chicken sandwich was dry and old. Fries and mac and cheese were awesome. The mac and cheese tastes like it's homemade. Definitely worth a stop if you're looking for a cheap meal on Canal St.
Fantastic food hot and ready withing minutes! Great crew of employees. Their air conditioner wasn't working well so I can't imagine working behind the fryers. It was fine to us eating in lobby. So great customer service! Negatives- bathroom smelled like mold/mildew. Like hold your breath. Looked like they pulled out a sink. So thinking there was probably work being done
food was good. rude service I ordered take out, they have it to me on a tray. When I politely asked for a bag, she pointed across the lobby and said they were there. When I approached the teenage boy behind the table I again politely asked for a bag. he did not acknowledge me and threw a small bag at me. the lobby was dirty. the food was good.
I had to try popeyes while i was in Lousiana!! Compared to what we have up here in Illinois, the Popeyes down south surely tasted better. Place was clean. Services was fairly quick. You can order at the counter or place an order through the kiosk. Probably the last time i have popeyes while on vacation, but it was worth it to curb my curiosty.
621 Canal Street New Orleans, LA. This was the worst experience I've ever had at any eating establishment. All of the employees were extremely rude. They raised their voices at us, made faces, and berated us in the lobby. I've never seen a group of adults act so childish in a business type of setting. We were told to get online to order a meal that was on their kiosk. Then, the meal wasn't online. All kiosks were broken down when it came time to use it to pay. I would give ZERO stars if able. I do hope this location gets reprimanded and educated in proper client interactions. Also, corporate needs to fix their signage to clearly state what is included in each meal and make it where options in the store are actually available to order and buy in the store. We wanted to give them our money for the family chicken sandwich combo meal to save instead of getting a combo a piece. Our family didn't not get that combo. Wish we could have though :
The best fast food chicken I can’t believe how juicy it was, but the thing I loved the most was the crunchy.
Food was hot, fresh, and tasty. The staff were super nice and friendly and made sure my order was correct the first time. The separate bagging station is a nice touch, makes the line go a bit quicker. The facility is clean on the inside and the outside.
In my home state of Pennsylvania, it is impossible to get any decent service at this chain. Therefore, I was pleasantly surprised to finally find a Popeye's that was clean, had outstanding service, and excellent food. 5 stars are well deserved!Food: 5/5