Powerbilt Wreckers

Stay Away !!! I had THE WORST experience with this shop in all of the 12 years of experience running and managing a Trucking Company. One of my trucks was in an accident and the police called this company to tow the truck. Since they have a shop, and the truck was not drivable we had to either tow it again to a different place or fix it with them. After 5 days the bill was $12,875.44 we paid the bill and left. Later, when I actually saw the truck myself i saw that not a single part was installed new. They either installed used parts or didn’t install any at all, but just billed me for them and said that they did. Needless to say they wanted to get paid by EFS because they knew i would call and try to dispute, but once paid with EFS there is nothing that we can do. Also, they record the conversations on the phone without approval and then play it to the driver to hear everything that was discussed which isn’t drivers business at all. Once i called them to dispute the used part they said that we authorized used parts to be installed, who would want that on almost $13,000 bill and since i knew they record the conversation i asked them to send me the recordings where we Allegedly authorize them to install used parts - they Never sent anything. They are criminals. The problem in this business is that even if no one goes to them again they will still have new customers to scam, Unfortunately. Even if you have to tow your truck somewhere else, you would still end up paying less, than what it will cost you with them .

Road trip from Ca to Bristol Indiana to drop off the rig for repairs, all hood until Missouri, flat tire and blown air bag! Alan came out, our thoughts were it was just a tire. Nope found the blown air bag too. Alan you did a fantastic job of figuring out how to do it and making the repairs and back on the road we are. Then the next day I get a call from Alan checking on us . Job well done

I wish I could give them a minus star, the way this company runs things is shameful. My husband had his truck towed from St Clair exit where it had ran out of gas, an officer made eye contact w him carrying a gas jug and then called the I44 truck center and towing which was approximately 1 third of a mile away. When asked how much it would be to get his truck they said 200 dollars and then 50 dollars a day, & being closed on Sunday.we arrive to retrieve his truck they tell us it was 180 more than they had said and had taken all his tools out of truck and went through it completely. They had his tools spread out in the open instead of in his truck locked up.

Labor rates are ok, but it took them 6.5 hours to replace water pump! when normally it takes up to 2 hours In two days after their repair coolant started leaking agan. Towing rates are ok.

Not 24 hours and does not open at 8 like their after hours messages service says. Employees are rude and hang up when you are asking questions or don't know the answers to them. Also $560 for less than 12 hours in the inpound lot and tow.

Engine belt replaced and airlines replaced also other stuff. Quick and professional service, atmosphere super chill. Staff truly went above and beyond on customer service and to get the right price. 10 out 5 star superb work! Thank you for honesty and high-end professionalism! By far best shop this side of the Mississippi River. Honest people, better parts interstate forty-four truck center!

Highly recommended fast and very reasonable service. Very honest and professional service my estimate on repairs were 1250.00 actual bill was $903.89 now that's honesty. Very professional atmosphere with a small family owned vibe I will take all my work here.

Even picked up kids toys of the road put it in vehicle didn't even charge all the fees.Service: Car towing

Road side service came to me in Pacific, MO. Replaced my 3 in 1 airline. From the time of the call and arrival was about 25 minutes. Took the mechanic 30 minutes to swap the lines. Stayed to make sure all lights and trailer fully aired back up without leaks. Friendly and efficient. I recommend.

Extremely quick to arrive on site replaced blown out tire and repaired mud flap bracket that got bent.Service: Tire change