Reviews
Just bought a used car from them. Outstanding service! Expert advice! Super helpful person Mike. Love my car! Great price! I have purchased used cars for many, many years from both private parties and dealers. Total Package Auto is the best.
We made an appointment to look at an 2008 Van. We were going to come that day but the sales person ask us to come the following the following day at 2pm because he had another appointment in Baltimore. We were an hour from coming but Mike called and said they sold the van. I’m unbelievably disappointed that this company didn’t hold the van when they asked us to come the following day. We were at the bank right then getting a check. We were extremely excited at seeing an affordable van for our large military family. Our daughter is in a wheelchair and we were praying for a van to help us get around. Extremely disappointed that they didn’t hold this van for us to see when they asked us to come a day later. I had read the reviews and thought they seemed reasonable. Very disappointed.
The owner of Total Package Auto Ray, is a awesome businessman. He works with you and if any issues comes up he does his best to solve. I had no issues with him loved my car and if you are looking for a vehicle reach out to him.
Highly Recommend! Had a great experience with Total Package Auto. Ray, the owner, was very friendly and professional. He went over and beyond during the process of helping me purchase a vehicle. Very knowledgeable and trustworthy, which seems rare to find in the dealership industry. Definitely will be going back to Total Package Auto to purchase my next vehicle.
I want to say thank you to Ray and Total Package Auto for making the buying experience the way that I imagined it should be. Great communication, people that stand behind their word, a reliable vehicle with no issue, no run around, great customer service, fair pricing. I am now a lifetime customer because of service like this. I have had my car now for 5 months and I have no problems or issues. And when I am ready to buy another vehicle their is no question in my mind who I am coming to Total Package. This is a dealership that stands by their word!!!
Inviting environment. Affordable pricing. Clean and Dependable automobiles for sale. Efficient and courteous sales. Customers are treated as if they were family. I'll definitely purchase another vehicle from Total Package Auto again. Go ahead and check out Total Package Auto in Alexandria, VA; you won't be disappointed.
Really smooth process. They really do work with your credit when they say everyone approved they mean it a lot of places say that to get you there and boom no car and a waste of time. Ray was very friendly salesman’s very good customer service knowledgeable and Honest. I love my car and they made the process so easy. Would recommend them. Also Shar is so sweet as well glad I went here.
I've been warned throughout the years not to buy used cars, but Total Package Auto dealership changed my perception in respect that because I just purchased a quality used vehicle, thanks to Ray. The purchase of my used Audi A4 S line from Total Package Auto was the best purchase I have made in a long time. And the car performs great, and is in excellent condition! I am very happy with my purchase.
Total Package Auto I can describe in one word.... INCREDIBLE! They are friendly, understanding and easy going and so willing to help you in return for the same. I have never experienced a car buying experience like this in my entire life. I needed a car ASAP, they worked quickly to make it happen for me, even offering to pick me up from the metro to get there. My payments are what I can afford, and taken on the day that I am comfortable with. I am never stressed. If LIFE comes happens, they are so understanding willing to help you work it out so that you can afford to make payments. The car I purchased was ready to go when I got to the dealership and has been soooooo amazing from day one. I have had no issues whatsoever. I have taken the car into just be sure that there wasn't anything that needed to be worked on and it was perfect and has been ever since. I cannot say enough about TOTAL PACKAGE AUTO Alexandria, Ray and Ryan helped me from the very first phone call I made to their business. I am forever grateful. If you're looking for a used car they are the place to go!
So far I have purchased 2 cars and everything was great. Ray was my salesman for both of my cars he made my experience fun and easy as can be. Im getting ready to buy my third car from him for my son. Definitely will purchase all of my vehicles from them. Check them out you will not be disappointed.