Preferred Auto Body & Repair

Preferred Auto Body is the BEST! I dropped my GMC off Monday with some front end damage, had it back Thursday and it looks like it just rolled out of the showroom. Price was reasonable and they were quick! I highly recommend this company for your auto body needs!Service: Body & Trim

Just want to thank them for a fabulous repair job to my car. Everything was done to perfection, right down to the detail cleaning when finished. Can not say enough about their work.Service: Body & Trim

A tree company damaged my rear bumper and told me just send them the bill from a shop. I go to Preferred Auto Body informing them they have a blank check & also told them I wouldn’t need the car for a few weeks as I’d be gone for the military. Might as well have said, “please take your time and fix everything”. I spoke to the shop’s owner who was very attentive to me by giving me a quote and getting me in the shop. However, after just one week when they said it was done and I could pick it up, I was kind of perplexed because 1 it takes time to paint a new bumper 2 exchange the parts 3 buff and match to the existing weathered paint of the fenders. However they seemed trust worthy, and so I picked it up. Halfway home I live an hour away when I stop to get gas, I notice 1 the replaced bumper had popped out from the fender 2 they didn’t even replace one of the inner fender’s plastics that was on the quote and paid for 3 the fender’s clear coat wasn’t buffed to match the rear bumper. I immediately turn around drop the car back off. I then called the owner the next day. The owner on the phone said, “I had my employee fix it, and he must have missed the part. It’s been a hell of a week”. I’m not sure about you, but if a shop is too busy that they’re pushing out half fixed cars and not even checking them personally before someone picks it up, DON’T ACCEPT MORE CARS TO FIX. Another shop would have gladly accepted a blank check and a stress free time frame to do this work. They get two stars because the shop ultimately fixed what needed to be fixed, but the fact that I almost drove away with a half fixed car because they rushed to get it done is astounding. I had to deal with all of this despite telling them I have a blank check and weeks before I need my vehicle back. It was still was rushed and half-fixed when I picked it up.

FANTASTIC. That's about the best word you can use to describe Ryan, Ralph, and crew. They took care of my body work in no time and assisted me with a registered loaner while they worked their magic on my 2012 Subaru. They promptly eschewed the estimate, completed the work, and made a happy customer out of me, all while coming in quite a deal lower than other shops. Their work is pristine and should I ever need body work again, I will trek the 1 1/2 hours to get to them again. I'm sharing with all my contacts!

We are a repair facility in Newburyport, MA. I take my own personal vehicles here, my work vehicles and reco my customers to them. They are out of this world. Ralph and Steve run a top shelf shop and always have the customer's best interest in mind.

Embarrassed to say I've needed these wonderful guys' services 3 times in the last 3 years - I can't say enough about the quality of the work, the fairness of the prices and the niceness of the people. It's a real no-brainer if you live on Cape Ann and need auto body work, just use them!

Having never had body work done I had no idea what to expect. These guys were so wonderfully friendly, fast and helpful. It was a pleasure doing business with them. I would recommend them to everyone!