Premier Alaska Tours

We started our land tour with Premier Tours on 6/29 in Fairbanks, AK and ended with boarding the ship on July 4 in Seward, AK. Our tour guide, Jacob, was excellent. His knowledge of this area of Alaska was what really made the trip a great experience for us. We enjoyed most all of the different stops along the way to our end destination of Steward. We could have done without the wilderness park last stop before Anchorage. Thank you Jacob. You are the best!

Our YOUTH, True North YOUTH, took over 100 students to ANC for a YOUTH Conference and our drivers, Bob and Tony were the best! The buses smelt so bad because we are teenagers but i will tell you this... They helped set the tone and joined in with all our laughs, sing alongs, and served us so well. Our mornings were early but they always had great attitudes and smiles to greet us. They were flexible with our times and when schedules changed-- they were so helpful and adjusted without skipping a beat. Truly a blessed weekend with this company, THANK YOU! From True North YOUTH and Church! Can't wait for next year!

I'll never do another one of these type of tours again. I went into this with an open mind, knowing it would be a regimented time crunch tour. However it was even worse, the guide who was with us was unprepared, and unprofessional, couldn't even be bothered to have information available until the last two days, by writing the next days schedule on a poster board we had to take pictures of. The bus driver was downright rude, and arrogant. Getting information was a last minute type of thing, since the guide had buddied up with a TA who was leading a large group on the tour. It seemed like information stopped with that group and never got to anyone else. As an example Covid testing was to be done for the whole group in Anchorage, no one outside of the TA's group got the information to download and preregister until we were on the train headed down to Anchorage, where service was spotty at best. This left most of us scrambling to get it done before we arrived. I don't know who chooses the hotels that were used, but they were a small step up from a Holiday Inn. The fend for yourself for meals when you are put up in a hotel that isn't near anything is absurd. This was especially true at the Denali Park Village, where you're basically held hostage since you're not near anything but that "resort" to over priced food choices of a $22 burger or a $55 buffet, neither of which were good food by any stretch of the imagination. The only part of this tour I can recommend is the train, the only reason this is two stars not zero. The cars were spotless and the staff was helpful and attentive. The food on the train was far better than I would have expected.

First off, the tour we were on was absolutely exceptional. Truly a tour that I will never forget. I learned so much and saw things I never thought I'd ever get to see in my lifetime. Secondly, our tour director Carole and driver Dana were absolutely amazing and made the tour one of a kind. For Carole specifically, not only did she provide tons of interesting information during the tour, but she was constantly checking in with all of us to make sure we had everything we needed. More than that, though, she went above and beyond the call of duty to coordinate sending an important part of a medical device to our cruise ship when I left it at one of the hotels along the way. Without her help and the help of the staff back at the corporate office, the remainder of our cruise tour would have been absolutely miserable. I can't thank the entire team enough for everything!

Really awesome drivers that are not only SAFE, but fun and knowledgeable about everything Alaska! They always make sure to help us get on and off the bus, be at the door for slippery winter roads. It's the details that matters! The buses are super clean!

Our driver, Andrew, was a supremely careful driver. Very knowledgeable about the area. Very, very pleasant and fun! He predicted we would see Denali...WE DID!

Keri-Lynn was an awesome guide, very knowledgeable about Alaska’s History, Geography. She recommended several alternative adventures for our family that were perfect.

my freind and i went on the grand alaska tour this summer our tour guid john and bus driver johnathon where alot of fun it was the best trip i ever taken seeing alaska a trip of a lifetime the train ride was alot of fun seen beutiful mountains on the train i did not like seeing the negative coments about the company

If your looking for nice scenery and good place to work...This company is definitely the best in Alaska, they have the best equipment and office staff is GREAT!

This has been an awful experience and I would not recommend them at all! It is very disorganized, and so understaffed. If you use them plan on being late for everything and expect no communication especially when they change things last minute and make you take 4 hour train ride instead of a two and a half hour bus trip calling it an upgrade to try and keep people from getting upset. Having no tour guide at the end not that he did any good anyway! As he has to run two tours at the same time. If they can’t get the staffing to cover they need to minimize the tours! We had to wait everywhere with nothing to do….. awful experience!!