Reviews
Coming from someone who spent 6 years in the industry, Premier is the most reliable tunnel car wash and gives the best final product, HANDS DOWN. Car actually comes out thoroughly clean. Staff is always great. These guys care! Do not hesitate to spend your money here!!
I'm usually very satisfied with this car wash but the last time I was there the front of my SUV was still pretty dirty when I came out
*EDITED REVIEW* If I could give them negative stars I would. At the end of the day, there's nothing proprietary about a car wash. Everyone essentially does the same thing. So when does it matter? When something goes wrong. When they damage your vehicle. As a monthly billed / regular customer, and after the prolonged equipment upgrade I've used the wash a few times. I went through most recently, and the air dry portion of the wash literally blew door molding off the car. I immediately got out inspected it, then spoke with the manage or perhaps he was the owner as the way he was presenting himself, and "his" machines. We debated the point that the machines did or didn't didn't do the damage to the car prior to entering the wash. He then took me inside to watch the cameras, which *CLEARLY* show the molding strip being blown loose / broken at the last stage of the wash, and where the molding was *CLEARLY* attached as I entered. There is a camera at every station through the wash, and the molding piece doesn't come lose until the 150mph air dry blowers blowers. The manager / owner and his absolutely careless and smug attitude to the situation, my vehicle and a long term paying customer coupled with his absolute denial and total unwillingness to show even the slightest shadow of an attempt to making the situation right is what makes their service and business reprehensible. At the end of the day, you didn't lose a customer and earn a horrible review because your machines broke a piece of trim off my vehicle. You lost a customer and earned this review due to how you handled the situation and your smug attitude and absolute denial over it. $25 bucks to fix it won't put me out. Its a matter of business principal and integrity. If you can flat our deny the issue with video clearly showing otherwise, then that's an issue of integrity. So beware. It's a car wash. Great, until they break something. At which time they'll promptly tell you it's not their problem, their equipment didn't do it, and to pound sand. Pictures posted with the review. I wouldn't drive a rental car through here if I had a free wash coupon.
The only Auto car wash place I entrust our cars to - even the convertible. Jerry, Zach and the crew are A+ awesome people who put customer care and service top notch. Only gotten better after name change to Premier ;
My card wouldn’t work and they still let me thru for a free wash. I’ll definitely be giving a fat tip next time I’m in the area. Great wash on my car too! Thank you guys! 10/10
The back of my SUV still has mud after the first wash. I had to waste my time and go back a 2nd time and it still wasn't completely clean. However they did give me the 2nd wash for free. They only use a pressure spray and not a brush like most other car washes. So the car will never get completely clean. Definitely not worth $10.
I have a all black Ford Flex . They do an excellent job . It doesn't get much better. I go daily. The best wash that I've found. I have a monthly pass and it's worth it.
Best. Car. Wash. Ever. I highly recommend it! Friendly staff and hands on Owner. My car looks great. Looking forward to the next wash!