Pret a Manger

Thank you for excellent customer service! Every morning when we came in there was Tia with her bright,warm smile greeting us! This made our day. The coffee is very good, the place is clean. Breakfast rolls and the fritatta is very tasty & fresh. Tia always served our food on a little silver tray which was a nice experience. We will be back. Thank you Tia. I appreciate your service!

The place was not super crowded and there were still options available to take out. The atmosphere was not overwhelming and there were only a few people dining in. There were so many options left for sandwiches and different prices so it took me a long time to decide. So much food looked good. The cashier was quick and efficient in putting the food in a bag.

Customer service: Ignorant, complacent, and cold-hearted. Question: Would you require customers to facilitate a purchase before allowing the patrons to use the lavatory? I asked where the bathrooms were located, but I was denied the right to use the bathroom before making my purchase. I can not recommend this location.

I work in the building and come here every day. The staff is the nicest and most polite people I have ever met in any food establishment! The food is super fresh, amazing bread, and their coffee is great. I love everything about this place. Marc, the manager does amazing work here! You have a customer for life!

One of the larger Pret A Manger locations and has comfortable, non-distracting seating. Great for working with a laptop. I often drop by and grab the quinoa breakfast bowls gluten free and am never disappointed. The rest of their grab-and-go food always looks fresh and delicious. If you become a frequent customer, check out their app too! They have better deals and coupons than most other coffee shops around.

Had the worst customer service experience in years here this past Wednesday, glad the manager intervened, but they lost my business forever. I only came here for the convenience anyway. I will just give my money to my local coffee joint, it is much cheaper and the staff is way more friendlier

I love how nice the staff here are, but the Pret on L st is definitely way more professional. I ordered a ice latte with extra espresso shot and they got my order wrong. In stead of making a new one, I saw a staff whispering to the barista and they poured the extra hot latte directly over ice, added some coffee and handed it to me. If you pay bare minimum respect to the qualities of your drinks, you really shouldn't do that. I paid extra for the extra espresso and a stronger taste but ended up getting a latte that was way way way more watery than the original one. Not the first time my order got messed up. Will definitely detour for the L st one in the future.

The friendliest staff ever! Will swing by on occasion for a coffee or to grab lunch quickly when I’m in a rush and it never disappoints. Recently popped in for a coffee and received a cappuccino on the house. It made my day week really! Thank you and kudos to the barista, the cappuccino was superb!

I love all Prets, but baristas at this location are amazing. They are so nice, always meet you with a big smile. I brought my son here once, and this Pret became his favorite place too. Wonderful service! A+

This is a good location for Pretty. Service is quick and courteous. Pretty offers a good selection for breakfast and lunch and the serving size is good for a regular meal. Of course this may be on the lake side for Cheesecake Factory aficianados, but is good for the rest of us! I like their breakfast croissants and coffee. For lunch, I like their soups and sandwiches. Good option for a quick grab and go lunch or snack.