They have sent two techs out to my house who say it’s normal for my ac to run non stop and can’t get below 74 even at night in a new built house ???? Never had the problem for almost 2 years this just started they might be good at putting in new units but not at service work
I am an annual subscriber with Protex or I was. Then 4 out of the last 5 appointments that I made to address a particular issue they didn't show up during the 4 hour time window and didn't call. I cancelled my "subscription".
i have been dealing with this company for two weeks and still no progress. I have a brand new home and my heat has not been fixed since!!!!!! it is a very stressful situation. I would love for them to listen to me and fix this