Quality Shoe Repair

I was informed I would receive my shoes in two weeks, he’s had my shoes for over a month. I tried for 3 weeks to contact the owner by phone. I finally decided to drive to B’ham and get my 8 pair of shoes regardless if they were repaired or not. The shop was not opened. I was formed by someone else who was there the shop had not been opened in two weeks. No greeting message, no note on the door, the professional thing to have done at a minimum is have a voice message explaining you had a emergency if that’s the case.

I stopped by to get the taps replaced on my boots thinking I’d have to leave them which is normally a pain, however Mr Mitchell repaired my boots ON THE SPOT! I don’t know if I was just lucky that day but it made me extremely happy not to have to leave my shoes as I was hoping to wear them in a couple Of days. He definitely won a customer that day Thanks for the fast friendly service!!

This is a Great company! I needed my shoes to be brought back to life and that’s exactly what happened.!. 10/10 highly recommend.! Great prices and friendly staff!

One star off because they still accept only cash or check in 2022! As a successful adult I do not own a check book. For me, cash on hand is of rare use for emergencies. It was more of an inconvenience to withdraw funds than it was to park downtown. Otherwise the work looks great!

Easy parking, clean/ well lit environment, courteous staff and excellent service! I needed an immediate shoe repair and they took care of my needs expeditiously. This was my first time and I’ll be returning soon with more shoes!

I want to give this business 5 stars but I could never get in contact with anyone by phone. Great work for the price.

I received poor customer service from the owner. I paid in advance for shoes, he did not let me know when they were availability for pi k up, he got offended when I asked, even though he wrote the wrong date that I dropped the shoes off on the ticket. Then when I went to pick my shoes up, he acted as if I did not pay. When I walked in the store, he did not greet me or even acknowledge me until je was done cleaning and then he made me come to another table to pi k up my shoes. He treated me like I was his servant. I will never yake another pair of shoes there agai .

Great place to get she's repaired or dyed. Nice customer service