Reviews
This was the best Quest Diagnostics I have been too. I have no idea what people are complaining about. The wait time was short, Reina who process me was nice and she drew my blood with barely a pinch. Show up early and you will be done in no time!
After having a rough time somewhere else, my anxiety was at an all time high when it came to getting blood work. I walked in and didn’t wait more than 5 minutes past my appointment time. Reina was great! She made the process painless and stress free. I definitely will be coming back if needed. I recommend using this location.
My husband and I arrived for our morning appointment and immediately were greeted and had an easy time signing in with help, blood was drawn easy no difficulty, people were the finest you will ever find. Truly an asset to the Quest Laboratory. It was a nice experience and they deserve their 5 stars for the professional quality they showed us.
Had a great appointment here. Made an appointment online and was in an out in 30 minutes. As someone who has terrible veins, I couldn't speak more highly of the ladies who drew my blood this morning. They do have a recliner for those that may be prone to passing out.
I arrived for my appointment with my script for a routine bloodtest emailed by my doctor's office on my phone. The woman who met me curtly dismissed me, saying the script must be printed, and must be addressed specifically to Quest - which is patently false. My doctor had made quite clear to me I could take the script to any lab most convenient to me as I could take a script for medication to any pharmacy. This woman was so snide, so inexcusably rude, it seemed she was looking for any excuse to get rid of me so she could close up shop early. She succeeded. I won't be back.
The lady who took my blood has the lightest touch, I literally felt nothing. I was a walk-in patient; waited for about 20 minutes, Thursday early morning. Make an appointment if you can find one. Can't say I'd come back every day, because of the nature of their business, but will recommend them to everyone.
Had the most miserable experience here. If there an option for minus stars, I would select that. I had made an appointment online. The doctor's office also gave me a prescription which they sent to me via email in case there were any issues. When I was called in, they said they wanted a paper copy of prescription. I said I could email it to them on the spot since it's on my phone. THEN THEY LIED and said THEY DON'T HAVE EMAIL. I will never go here again. They are arrogant and insensitive. There are other places that will treat you like a fellow human being. Not this place.
Had an appointment here today for labwork ordered by a telehealth vendor. Everything was messed up from their side -- they said they had sent Quest the lab order but they hadn't, they told me I wouldn't need to bring a hard copy of lab work but it would have really helped, and their doctor and company were not in the Quest system. It was a nightmare. BUT! The people working at this Quest location were all incredibly patient and supportive. With their help, we ended up stringing together a way to get them the information they needed and after a ton of finagling we got the lab work done. Huge thanks to the team here! I appreciate it!
On 11/9/20 I showed up for my appointment to find the location CLOSED. There were several other patients waiting as well. I had a confirmation number and everything. After calling Quest and waiting on hold, found out this location is only doing COVID-19 testing. Do not make an appointment here online through Quest.
Based on my experience I can give this Quest center 5 stars. The registration system at the time of arrival works excellent, I did not wait more than 5 minutes that the technician Angel named me, he was super kind and warm from the first moment. I can definitely recommend this lab and will choose it again. Thanks!