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Reviews, get directions and contact details for Quest Diagnostics

Quest Diagnostics
Address: 653 Forest Ave , Staten Island 10310, NY, US
Phone: (718) 442-2822
State: NY
City: Staten Island
Zip Code: 10310


opening hours

Monday: 07:00-12:00
Monday: 16:00-19:00
Tuesday: 07:00-12:00
Tuesday: 16:00-19:00
Wednesday: 07:00-12:00
Wednesday: 16:00-19:00
Thursday: 07:00-12:00


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Reviews
This is the most unprofessional quest ever. not to mention the staff is rude and nasty i do not recommend this place at all . Its dirty trash and the bathroom has not been clean . I had a appointment sat in officer area packed. No social distance at all no hand sanitizer .
I was a walk in today. The hours are strange. They are open from 7 to 12 and then 4 to 7. I walked in at 4. Was taken within a few minutes. The technician was polite and was able to expertly draw blood. No complaints.
I was turned away as a walk in. An Asian woman that works there was very rude and stated it was company policy during COVID-19. After I stated that the web site had a waiting time for walk in patients she said no and handed me instructions on how to make an appointment.
Absolutely incompetent staff and the most annoying phone hold system I've ever encountered. Avoid at all costs. While the staff in the building were at least competent enough to draw blood, the management I've spoken to on the phone so far are absolutely incompetent and I would definitely recommend avoiding at all costs.
People are knowledgeable and professional. Short wait no more than 15 minutes. Clean. Good experience.
I am surprised at the bad reviews They are fast prompt and courteous here and I choose it as my go to place
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