Reviews
I have been a Radio Shack customer for over 35 Years, I have had some issues with items bought at radio shack over the years but, have always received prompt, polite customer service each time. I have traveled and lived all over the United States over the last 40 years and I can attest to the fantastic service Radio Shack Managers, sales reps have provided. You must respect them and be patient with them as you would expect to be treated back. The Huber Heights, Ohio, Radio Shack staff have always been helpful and willing to answer questions even when not buying anything. I have only lived here in Huber Heights, Oh, for 7 months and have bought several products there. Always courteous service and they back up what they sale. If something is wrong they take care of it as long as it is in warranty. If you but something and end up not liking the product and return it as required per the instructions on the sales receipt, they take care of you as promised with courteous service. I have always recommended Radio Shack over the years to family and friends for electronic supplies you just will not find most other electronic stores....I always tell them to watch for sales online and in store. I will always be a loyal customer and friend at Radio Shack and would recommend to anyone. Richard Morris Huber Heights, Ohio
The manager and sales staff at the Huber Heights Radio Shack are the best sales staff I have encountered anywhere. They are happy to spend time with a customer, their technical knowledge is unequaled, and if Radio Shack doesn't stock a product, they refer you to a store that does.
I was treated horribly by the mgr. 'Robert' at the Huber Heights, OH store over the phone last week while attempting to find out if they carried a certain item. His treatment of me was so over-the-top -- scolding me, interrupting me, being obnoxiously rude, and hanging up on me THREE TIMES -- that it was almost surreal and I was beyond appalled. I've told everyone I know to forget that Radio Shack exists, since their employees, including their store managers, are lacking in basic customer service and at least one of them is apparently mentally unhinged. Judging from the negative reviews all over the internet, this company needs to finish with their bankruptcy and then go out of business for once and for all.
YOU WILL GET AMAZING CUSTOMER SERVICE EVERY TIME YOU ENTER THIS LOCATION.! from the moment I walked in my experience was personalized and awesome. I will always get any of my tech items from here.!
Service was quick and the employees were nice, but they didn't carry what I was looking for.