Reviews
So expensive for what you get. Weekends are outrageously expensive. Great pool hot tub was more of a lukewarm tub. The sauna was not so hot but wonderful that they have those facilities. The restaurant ,Fusion, is so expensive and not very good food for the price. They have a buffet but the food is not consistently good. I stayed there for a while and they definitely did not compensate me for my extended stay in fact they really overcharged and the owner was not easy to work with in fact I felt he was quite abrasive. Most of the other staff we're very kind but definitely overworked and underpaid. Most of the people I worked with were great but you can tell they were burnt out it seems no one has an easy time talking to that owner:(
3
7 years ago (01-04-2018)
Love this place. This trip was luck to have the Executive Suite, which had a new king bed, new sofa bed, new furniture and great staff. Thank for a great time.
4
7 years ago (26-05-2018)
Clean place. Friendly staff. Affordable prices. WiFi is usable, but not incredibly fast. If you need a basic place to stay, with no real concerns, the Lewiston Ramada has been totally acceptable the handful of times I've stayed there over the past several years.
5
7 years ago (29-03-2018)
We stayed here at the Ramada on a whim, at a really bad time in our lives. My Mother had a stroke and we needed to be close to cmmc, Hospital. After a very long pm and am came back for a hot tub, sauna and a swim, hit the spot! We had supper tonight at the fusion! The waitress was more than GREAT! She accommodated us to a T! We also met the Manager, he also was very ready to meet out needs. The food was delicious and comforting! The art through the place is very nice and all done locally! Have u enjoy the pictures!! Thank you the Wallace-Kennison Family!! We shall be back, but under better circumstances!
4
7 years ago (09-04-2018)
Tired of paying outrageous prices for hotels with terrible service, I decided to switch things up for my birthday this year, so I booked a room at the Ramada. It was a HUGE MISTAKE!
I originally called to reserve a room A MONTH in advance. I booked a suite for $30 more then the regular rooms and was told that I would have a king size bed and a pull out couch. When I arrived however, they gave me one of their regular room which was tiny and had two full size beds. They switched me around a bit but none of the rooms were as promised. I wasn’t able to resolve this issue because apparently when I called to reserve the room, they didn’t actually reserve a room number for me so I was left with whatever was available at that time... That didn’t stop them from charging me the full price of the suite I was supposed to receive. The beds are beat! They look like they needed to be replaced 10 years ago. Thank god I didn’t end up staying because sleeping on those things would have been an absolute nightmare.
I also made a point when I called to reserve and again when I checked in, that I was only there to enjoy the hot tub and I asked several times if their hot tub was up and running. I was told it was. Shortly after checking in, I went to check out the hot tub... it was half empty and it was cold. I called the front desk to complain and they said they were having maintenance go fix it and they would call my room when it was finished. The issue never got fixed. At 8PM, I went to see the hot tub again... Still ice cold. I go to the front desk to find out what’s going on and they let me know that maintenance has already left despite the fact that they had had several complaints about the hot tub that night. Real professional...
As disappointed as I was, I tried to make the best of the situation and thought, maybe a nice hot bath will do... this is when I found out my shower didn’t even work. I had no running water! At this point, I want out. I go to the desk to see what can be done. At this point, I could have saved the extra money and had a better bed to sleep in if I packed up and went to the motel 6. I was offered a measly 30% discount.
As far as I’m concerned, when a company makes this many mistakes and false promises, they should be taking some sort of responsibility. But as usual, I was promised a great stay and I was left absolutely ripped off.
I couldn’t bear stay in that place for the night so it ended up being the most expensive 5 hour stay of my life.
I certainly won’t be visiting again. This place is an absolute joke. Don’t waste your money.
1
7 years ago (17-04-2018)
