Red Key Real Estate

I have been looking everywhere for a place to rent. Diane has been my go-to as I've been looking and listings have popped up for Red Key. She has been empathetic and kind, which I really appreciate during a difficult transition. I am so far very impressed with Diane and Red Key and hope to continue to have a great relationship moving forward as a tenant.

I bought my house three years ago through this agent. I was told to "buy it as it is" since it is a good deal. I followed Kevin's advise then I ran into numerous issues, such as spending 9K to do the pest control, fixing the uncovered power outlets, cleaning and replacing the carpet,... It was a nightmare as a first-time-house-owner! They just wanted to close the deal sooner, take their commission, give you lots of empty promises, and won't take any responsibility! Please avoid this agent since they are unethical and irresponsible.

Let’s just say everything that could possibly go wrong went wrong. The house I rented from Redkey was the WORSE place I’ve ever rented. On the day of my move-in I noticed there was a dining table, bench and shelving left in the house/garage, lots of bricks in the backyard which a man came to remove bricks weeks after living there and the lawn had not been cared for in quite some time apparently, also huge fallen tree branches. Excessive plumbing issues which caused multiple floods, floods in the bathroom, basement, master bedroom, garage and the kitchen. Ridiculous! The heat went out one night in the cold winter months although someone was able to come next day and fix it. The kitchen flood was the final straw, which I had to live with until the day I moved out. They offered to let me out of the lease early after only 3 months living there because of nonstop problems with the house. Wow! On top of that, I had to pay a $100 moveout fee because “it’s in the lease.” Not that the reason I have to move is my fault. One of the repair men told me “Redkey is wrong, they should not have rented this house because it is NOT move in ready.” If I had only known! Renting this house has caused me financial hardships and is one of the biggest mistakes ever. It has also caused me mental and emotional distress. I literally had to move 3 times within 3 months because of this house moving out of my old place, into the Redkey property, and the new place after Redkey. No sympathy received whatsoever from Redkey. They will certainly address issues when they arise but the amount I paid in rent I would think those type of issues with the home should not have happened. The staff were nice on most occasions but sometimes not because of my frustration with the problems. I wouldn’t wish these type of problems on anyone. Good luck if you are thinking about renting from here!

They dont seem too difficult to rent from but they have some iffy properties and their smoking the finest crack available wen they list the homes and the prices theyre asking for rent! why tf would i or anyone else pay $2-$3thousand dollars a month to rent a dumpy house, when buying a nice one costs less than your rent prices.? ‍

BUYER BEWARE * Fraudulent Company * They will LIE and Mislead you * They will not even answer the phone or email. You must send them a $20 certified letter, plus your time and effort to write and mail the letter. !!Pathetic company, STAY AWAY!!

I LOVE Red Key!! I was previous tenant and they were the best company to rent from. The maintenance requests were handled quickly and the move out was flawless. Lisa was so sweet and helpful! I would definitely choose them again if I didn’t move out of state

Stole from my elderly demented father & lied about their expenses. Lisa and Kevin are complete manipulators. Unfortunately dealt with these this company for over two years. So many terrible experiences. Do yourself a favor and do not go with Red Key

I had a hard time renting from Red Key and haven't been able to speak on it due to legally signing a contract that said I couldn't review them until 3 months after my lease ends. They didn't show up to the first showing they scheduled. Our realtor Dianne was extremely rude and condescending to us college aged renters. To the point where it was extremely unprofessional and blatant disrespect. The only bright spot was an employee named Prithee who was very nice and helpful when we spoke to her. Also we had to beg for months to get out deposit back. Also Dianne knowingly decieved us about the parking situation they were were promised and the working of our broken washing machine.

EDIT: Lisa took time out of her night to call me right after this was posted to clear things up. I have a lot of respect for calling outside of work hours to clear up bad water. Thank you Lisa for everything! I was removed off the lease of my old rental due to me relocating for work. When I left I had all my payments current also paid a $200 fee plus my rent payment. The paperwork I got stated I was removed from all financial responsibilities leaving the three other folks I was living with on the lease. I haven’t heard from RedKey since leaving the property. No one has reached out ONCE. I was told that I was good to go by who I would assume to be the owner of Red Key Kevin. Out of no where I receive a threatening email about outstanding debts that I don’t owe with no information regarding the issue. Red Key is impossible to get ahold of and their communication isn’t good at all. They were slow to reply when I had questions about getting off the lease and answering any sort of questions when I had called. My experience with them I was hoping would be a painless and easy experience, but it has been nothing like that. Unfortunately I wouldn’t recommend RedKey to anyone due to the lack of communication, unprofessionalism, and lack of organization. I’m hoping that getting this error cleared up with Red Key will be easy and painless and I will update this with the results…