Red Pinestraw

Responsive, arrived early, good quality work, fair price. We had 80 bales installed.

We hired Redpinestraw to cover our condominium property 162 units and found them to be a professional company with excellent service and high quality work! We are very pleased with our experience and price. They are reliable and were quick to respond to our calls and messages. We will definitely use them again and would absolutely refer them to anyone needing pine straw! It’s what they do!

Very impressed with these guys. Waited 7 weeks for another “metro” group to keep pushing me off and never responding and never show up. Called red straw at 8:45am and they delivered and installed by 10:30am same day. Admittedly I probably lucked out with their scheduling but still, impressive. Price was fair, Eduardo I believe this was his name asked me to show him the land, make any requests and then he went after it. Clean up and rolling was immaculate. Neighbor was impressed and said he would call them. I will call red straw next time as well.

The two guys who showed up today were professional and had a can do attitude and made sure that they did a good job for me. If you are looking to purchase pine straw I highly recommend Redpinestraw. Also the lady at the office was very prompt and timely with my requests.

This company is top notch. We needed 165 bales installed. I left a message for them to call me back, they did within an hour. Then they scheduled me for the next day, I received a text confirmation of when they would be there. 3 men showed up with pine straw that was very good quality. They laid that straw within 2 hours and we don't have an easy yard. I was so impressed with these guys. I had just had surgery on my foot so I wasn't able to walk very well. They did the install exactly as I wanted. Not only that but they don't cheat you out of the number of bales they are installing. I look forward to using you guys every year!

This is our second time to use Red. First time very good all around. Then, this year, First booked over a month ago. Had to change date because we couldn’t get our bushes trimmed in time before straw arrived. Moved delivery out a week and they showed up on the original date instead because rep failed to cancel that date. Then, the following week, we waited all day for rescheduled delivery. I texted about 1:30 to make sure coming and was told running behind, be there about 3:00. Well, 3:40 came and nothing. At 3:45 I get a text stating they would not be coming because they ran out of straw and would come following Friday. We called and asked how they could run out of straw when they knew what each customer on that truck had ordered. Could not give us a true answer, just ran out. They either had to use our bales to finish other customers who needed more because bales have shrunk, or it was late Friday afternoon and they didn’t want to bother so late. Said it would be following Friday before they would be in this area again even though we felt they should come here Saturday or Monday at latest since their fault. Said other customers already scheduled. When they showed today, the bales were smaller, but clean and pricing higher than last year and we ended up needing 10 more bales because of this. Plus, their pricing had gone up from when I had originally booked and they didn’t inform us. I advised I would only pay the original stated $6.25 bale, not $6.50. She told me that was not acceptable. As I walked around to look at the finished product, I was flabbergasted at how terrible the finish was. Straw all over bushes around area, monkey grass covered up rather than neatly finished to see, and the tufted finish you are supposed to get wasn’t there, just huge mounds of straw. I told young man unacceptable as they did great job last time and this was horrible. He stated they aren’t supposed to landscape the yard, just put it down. I came in, wrote check for original $6.25 a bale and original 70 bales I ordered and handed to driver. He drove off and came back a few minutes later because he saw it was not for what manager told him I was to pay. He called her on phone and I told her about had bad the install/finish was and she then reluctantly agreed to let me pay the $6.25 ea, plus same for the extra 10 bales. I then had to go around and redo the pine straw for over an hour. I would not recommend them at all!

It was a pleasure to have Red pinestraw our yard this week. A company that looks out for its customers first will always have my business. My yard has never looked so good. Priced right and great service. The crew took great pride in their work and made sure I was satisfied.

After ordering pine straw from our landscaper on 4/5 and it was still not installed in June, I called red pine straw on Thursday and they were here to install on Tuesday. One guy killed it with 65 bales. Looks good and and I’m very happy.

Texted the # for 100 bales listed on their website and received a confirmation with delivery/install time frame for the next day. Non one showed up at all. Didn't receive a text or call alerting me of any delays or issues. I reached out to find out if they were still planning to come and no reply. Just completely ghosted. Would not recommend.

The crew arrived on time and worked HARD all day, then came back early the next day and finished the big job. They were very organized from beginning to end, when they blew and edged the borders throughout our community. This is the best company we’ve ever hired for installing pine straw!