Regal Nail

I went in to Walmart where they are located and it was well over 2 hours before they were supposed to close. The door was almost pulled completely shut and there was only one employee currently working on a client. There was another lady sitting in the chairs where you sit when you're waiting to get your services done. I can't be sure if the lady sitting in the ' waiting ' chairs was waiting for services or if she was with the lady who was already receiving services at that time. I asked the employee if I could get my nails done and she said ' no, we only have one person working her so I won't be able to do anymore today. ' I then asked if they would be open tomorrow Saturday and her response was ' I don't know, we should be. '

Today this place is a hot mess. It seemed everyone who walked in for service after 2:30 was told they didn't have time. My nails are inconsistent length. My pinky nail is twice as long as my pointer nail. I didn't even want to ask for a fix because I was already here 2 hrs. I used to be happy coming here, but today was a disaster.

1:30 on Sunday. Website says they are open. What a way to do business, I drove all the way here for nothing.

Horrible job in my pedicure. I had to wait almost an hour for about 15 mins of work . And they looked horrible after wards . I knew better then to go there my own fault

Went to the west Walmart location. I got my first pedicure today...it was wonderful! My pedicurist was very thorough, and made sure I was comfortable and relaxed throughout the session. I got the regular pedicure - it costs $30 and I left a generous tip. Well worth it!

I have been to several nail salons but Regal nails on West Kellogg is my favorite!! Like most nail salons they are usually busy but always take time to acknowledge your presence when walking in, never act rushed once you sit in the chair to get your nails done, and go the extra mile! I wanted to write this review because on my last visit I was wearing a skirt getting a pedicure and my nail technician put my jacket over my legs to keep them warm without me having to do it or asking. I was impressed and grateful, as a business owner myself I know how important the little things are. Thank you for all that you do and keeping happy customers!

We walked in about an hour before close & my daughter wanted a mani/pedi. They weren't sure they could get both done before close, but promised they'd try. We didn't have an appointment. When the person that helped her learned of her reason for trip to the salon he stayed after close to make sure she had them both finished. My daughter was more than grateful. We received excellent customer service & her nails all look great!! We'll definitely go back!

Told the manger the shape of nails that my daughter wanted with a basic acrylic set. After the tech had already started in her nails the price went up an extra $10 just because of the shape. I should have refused to pay the shady tech, instead I'll be sure to tell everyone to not waste their time or money.

Not very good the place was dirty and I wanted a nice square shape set of acrylics got started.... she cut me and ignored the fact that she did she made them all jagged. Did not care at all about doing my nails. She got the gel and glue everywhere and on my hand and when she tried to get it off it hurt and after I was done my hands hurt so bad. WILL NOT BE BACK!!! This was to day and my nails look horrible!!! Sunday, April 14th 4:26 pm

The worst customer service I've ever had! Called at 10 am on the dot to see if I could come in for a color change, just due to being July 3rd. I was told to just come in shouldn't take more than 15 minutes. I show up five minutes earlier than I said I would at 11:10. Asked me if I had an appointment. I told the gentleman no I was told to just come in. He instructs me to sign in, I do such and am instructed to then have a seat to get started. The female nail tech starts to take polish off of my pinkie nail and brings me the color swatches to choose from. I immediately pick two ,since I already knew what I wanted before I went in. But as I'm pulling the two swatches out she tells em she's going to do another woman's eyebrow waxing while I choose; even though I'm clearly ready. She does end up going back with her, meanwhile three other tech's sit laughing at a video on one of their cell phones. Will not be back!