Reviews
The worst car service in westchester. We booked them days in advance and they decide to cancel on us an hour before we need to leave, and their compensation is getting us 1 singular Uber in for our 10 person party. When we ask where our complementary Uber is, they give us an attitude, tell us we’re stupid, and then block us… what absolute trash, DO NOT BOOK THEM.
Cancelled an hour before, send they would send 2 Ubers in lieu of the van, only sent one and left the rest of us waiting. The man we were speaking to was extremely disrespectful . Never use them
The company name describes them perfectly! They are 100% Reliable and my new go-to for SUV car service. George is amazing! He was incredibly helpful with a very important job with my in-laws in from LA. George was extremely helpful and forthcoming with concerns and cost associated with my requests and came up with awesome deal that accommodated my in-laws to perfection. And more important, their driver Mohammed went above and beyond while driving and waiting for my in-laws. He was in constant communication with me to let me know their status and ETA. Mohammed deserves 10 star rating for his excellent driving, communication skills and customer service.
Our experience with Reliable Luxury Car and Limousine Service was simply outstanding!! From the first phone call through the completion of our service, the staff was professional, friendly and efficient...and we weren't easy to accommodate! We needed service for 12 people to/from LGA including two children in car seats. They were able to provide us a Mercedes 14 passenger Sprinter complete with car seats for a very competitive price! Furthermore, on both legs of the transfer, our drivers were there ahead of time. Excellent customer service is hard to come by these days...George and his team knocked it out of the park!! I will most certainly use their service again when in the NYC area. Thank you, George!!!
Although we did not use them to transport our small group, a driver, George, went above and beyond to help us!!!!! Our little group was stuck at the Gulf gas station, just before LaGuardia. I locked the keys in my rental vehicle and we were stranded for quite some time. This was July 21st, an awfully hot and humid day. George noticed us sitting outside and trying to keep from roasting. He offered to let us sit in his car, he was waiting on the call from his client to pick him up. We did sit in the car, he let us use his phone to call for roadside service - again, we had already been waiting for 3 hours. An hour before our flight, he let us use his phone, again, to call United. We found out our flight was delayed. We called roadside again, to no avail. George called a locksmith he was familiar with. He had to leave to go get his client, but gave us his # if we needed anything else. When the locksmith arrived, he had George on the phone. He wanted to make sure that we were taken care of. He also called the police, but learned the locksmith would be there sooner. George was a Godsend Nowadays, you don't come across people with that type of ethics and morals too often. George was so kind and caring, the next time in NY, we will use Reliable Luxury for our transport needs. THANK U GEORGE
I've been a client of Reliable Luxury Car and Limo since the very beginning. They never cease to do less than a wonderful job by offering superb quality service, always arriving on time, and be very diligent. They really do run the extra mile to accommodate clients. Relying on them is a sure bet. Satisfaction guaranteed.
I had a great experience, I received a text message with all of my driver’s information and where to meet him, he was standing with our name sign and it really made easy for me. The car was a new and had a bottle of water my driver was very polite. I highly recommended Reliable Car and Limo to all of my friends and colleagues.