Reviews
Great service. My wife was able to find a part needed. Great selection
Awesome customer service there! Staff is super knowledgeable, friendly, and very helpful!
Rich's really gets the service equation correct! A's across the board.
I took my 20+ year old serger sewing machine into the store see if they could fix it. Jeremy had it back in service in about 20 minutes. I am so thrilled. Thank you so much.
Jeremy helped me with my sewing machine. He was friendly and knowledgeable about my machine
Friendly and knowledge staff clean environment and safety standards were above excellent.
Customer service was outstanding, they helped me with a sewing machine issue
I had a problem with a vacuum cleaner that they no longer work on due to parts availability issues. They still took the time to troubleshoot the issue and were able to quickly resolve the issue. Great and efficient service experience.