Rite Aid - Philadelphia

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"Rite Aid is a leading drug store chain offering superior pharmacies, health and wellness products and services, complete photo printing, and savings and discounts through our Rite Aid Rewards loyalty program. Rite Aid’s mission is to improve the health and wellness of our communities through engaging experiences that provide our customers with the best products, services, and advice to meet their unique needs. Customers confidently choose us first for their everyday health and wellness needs because we consistently understand and exceed their expectations. Come visit Rite Aid so we can help you not just get healthy, but get thriving."

Address: 4530 N 5th St , Philadelphia 19140, PA, US

Phone: (215) 455-7330

State: PA

City: Philadelphia

Zip Code: 19140

opening hours

Monday: 08:00-22:00
Tuesday: 08:00-22:00
Wednesday: 08:00-22:00
Thursday: 08:00-22:00
Friday: 08:00-22:00
Saturday: 08:00-22:00
Sunday: 09:00-20:00

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Reviews

Only two stars unfortunately  I expected better customer service. Totally unprofessional they NEVER answer the phone!! The workers in the front cashiering are OK. But the Pharmacy in the back is the worst they never answer the phone. They never fill prescriptions on time.  A prescription was sent to them for my kids two weeks prior I went there to pick up. The medicine was Never filled  and they said they would order it cause they ran out. I explained the meds were needed it is an emergency. The pharmacist a male said he would order it right away it will be there monday. He lied he never ordered it. I went to the pharmacy today because i called 10 times and no one picked up the phone again! The pharmacist assistant said they were busy thats why they couldnt answer. Mind you when i got there THERE was NO ONE but ME! they were at their computers and the phone sitting right next to them. Soo unprofessional. I was told that the other pharmacist ordered it yesterday instead. Luckily, the medicine was available at another rite Aide so she transferred the prescription. I had to spend money on a taxi just to pick up medication farther from me. Because of their incompetence.

They say hello when you come in have a nice day and you leave it's always someone there to serve you and always clean and yes they do have a restroom just ask for the key at the pharmacy

I've been for three months requesting mail delivery for my medications and all time I call nobody answers the phone call so I can request mail delivery fort my medication.

Great pics great place to go pick up your prescription

I was completely mind boggled by how rude Ed was. I will not be returning

Unfortunately this is NOT going to be a good review although to be fair I will print positives and negatives  Positives: The older lady at front counter long time employee Sorry I don't know her name  is very nice and likeable, she is always ready to help and makes the costumer feel like a valuable one  Store is clean and organized, usually well stocked  BAD: Pharmacy staff before everybody moves quit, etc etc was really nice but now there is a lady, dark skinned women withe green wig which actitud Is the WORST if I have to keep up with her one more time I promise the medicine for the 5 members of my family will be transfer to another pharmacy. Today in two separate incidents two members of my family at two different occasions had terrible experiences with her . People like her REALLY will ruin Amy business. I will update at soon I either transfer my prescriptions or she is out of there Whichever come first

This has to be my 4 or 5 bad review by now. The pharmacy is horrible. Last month i returned an open box of needles for my insulin pen. It was short 30 needlesbox of 100. The pharmacy gave me a new box because they knew they screwed up. Now i received loose insulin pens5cnt in 2 seperate sandwich bags. They claim the insulin is not use and that they added 2 open boxes they had. If it totals 1 box of insulin, why not give me the new amd unopened box of insulin? The service over the phone wasn't pleasant and the young woman wanted to hang up on me so i asked for a supervisor. Zero stars if you ask me. This rite aid is a walk away from my house. Thats the only reason i get my meds here. Im moving to CVS with the next screw up.

Every time I get my prescriptions here they are never filled when I come to pick them up. This time around my pediatrician sent the rx electronically, and I called to confirm that they received it. I came a few hours later to pick it up but it was never filled because they supposedly didnt have my child's information on file. Um, excuse me but I have been coming here for years that's impossible! Anyway, if that were true then why didn't I get a call for the info? After being told to come back in an hour I came back 2 hours later, the prescription still wasn't filled. I'm taking my business to CVS, they do a better job and are open 24 hours.  Oh and by the way, the waiting area is filthy with trash everywhere and the floors look like they haven't been mopped in years.

Everyone always very nice

Went to get a money order and the machine was broken... Luckily, Pharmacy of America right up the street saved the day.. Rite Aid is so overrated

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