Reviews
Our central air conditioning quit working right before a predicted heatwave of course !, so, from previous experience, having used River City for our furnace purchase 9 years ago, there was no question as to who to call. They set up an appointment the next day to pick out the unit best suited for our home, and they installed the very next day! They are very professional, and friendly, explaining , and answering, all of our questions. As far as we are concerned they are the best at what they do in our area. Thank you River City for keeping us cool during all this hot weather!
I am a very grateful and humbled recipient of the Community Hero award with a free furnace. River City was highly professional and efficient in installing the new furnace and treated me with the utmost respect in this honor. From the first phone call from Norm to the completion of the installation by Tom and Zach, I always felt as if I were their only customer and not just "another job to finish and move onto the next". It's nice to see that level of customer service in a world that is driven by profit. For River City, it is clearly about doing an exceptional job for each customer and have a completely satisfied customer of which I am. I would and will recommend River City to anyone who needs this type of service.
We had RiverCity come out to clean and tune our AC unit, and they will be back in the fall for our heater. Very professional, takes time to explain things, and super friendly and hard working. We were very pleased with our service.
Amazing folks to work with. We had a dead furnace during the Polar Vortex. Aaron, the technician who came to fix things, did a great job, was really good to work with, made sure things were working, informed us about the issues, shopped around for the best price for a part they didn't have in stock for our older furnace, and worked for hours in a 30 degree basement late at night too. When the company discovered they had inadvertently overcharged us didn't deposit the check and make us wait for a refund, they tore up the check, and contacted us to work payment out. They are flexible, professional, and very easy to work with. I'll never call another company. If you need work on your furnace I highly recommend River City Heating & Air Conditioning.
Thank You River City, for reminding us that Good Customer Service Still Exists!!!!!!! We had been referred by Kyle at Olaughlin Team to River City Heating & Air Conditioning Best Tip Of The Day !!! We just had a furnace installed and our experience was great from the beginning with Jim's Knowledgeable and friendly approach to their products, and our needs, to Kevin's sincere accommodation to our schedules and what worked for us. Installation by Zach & Aaron they make a very good team both were very considerate of our home and very friendly, they both take immense pride in their work checking with each other to assure accuracy they insist on cleaning up before leaving. I highly recommend River City Heating & Air Conditioning. Be Prepared to be WOWED :