River States Truck & Trailer

These guys were a trip saver for me and my family today on a road trip to Nashville! We have a sprinter RV and the only other places we called wouldn't look at it until Monday. These guys were willing to squeeze me in and fixed my problem within 4 hours. They had great customer service and we're now 200 miles further down the road and they just called to check on us! Thank you very much.
5 7 years ago (18-05-2018)

Excellent job, professional service, work completed in a timely manner for an affordable price. Open 7 days a week. I strongly recommend.
5 7 years ago (05-06-2018)

I went there for a problem with my air ride system I understand that they were very busy. However I needed them to look at my truck and see what was going on with it they were friendly and attentive to my giving the info I had. However the problem started when my truck was first pulled in to the shop. I was there waiting the whole time in the drivers lounge and. They never once contacted me to tell me what was wrong or what they found. I found out later they contacted very briefly my boss who is the owner of the truck and told him a little of what was going on however they were very vague about everything and they told him it would be around a certain price more or less. Then I finally found out my truck was done by going outside and seeing it in the completed section of the shop however then they present me with a bill that was probably double to triple the original amount I understand they couldn't get it right on the money when first figuring it out but that much more was outrageous. Then the person behind the counter told me that he wasnt the one who made the work order tried to explain a little bit why it was so much more but really didn't help that much and said there was nothing he could do. So if you go there for any repairs becareful and watch out for when you get the final bill.
2 7 years ago (10-02-2018)

Quality people, and service, at a reasonable price, got me right in and out when it was my turn in line, nice lounge and facilitys, call service directly don’t wast your time with the chatt department on the website theyre useless
5 7 years ago (20-02-2018)

Very bad place and service is poor. For a warranty issue they took 2 weeks to finish a job that would have cost me 3500 dollars. But because I waited for it to be covered under warranty. I ended up loosing around 10 grands plus hotel expenses on top. Guys never spent money on extended warranty instead keep that money as a back up fund. That's the lesson I learned the hard way, don't want any of you hard working owner operators to loose money.
1 7 years ago (09-02-2018)