Reviews
Roma Tile is an excellent store with a large selection of floor and wall tiles. The tiles are high-quality with remarkable design and reasonable price. I want to admit that the staff is friendly and knowledgeable. I received advice and help from a highly knowledgeable representative Victor Chan. His recommendations were well thought through and allowed me to buy the most appropriate tiles. I will recommend Roma Tile to my friends.
Very friendly stuff and huge selection on tile and materials
The hours on the web site did not match reality. They were closed when we got there. We bought tile from a different place.
Great selection, very high quality tile! Margaret was incredibly helpful and knowledgeable, and very responsive when I needed additional tile to finish my project. Highly recommend!
Though they have a good selection and say they accept walk ins, twice I have tried to buy very expensive tile there for bathrooms and was met by two incredibly dismissive and utterly helpful salespeople. They told me to go online!! I was interested in Winchester tile..handmade English tile. There are many choice in Watertown alone for tile. Go to any of them. NOT Roma tile. Or, take Roma tiles advice and go online!
Very helpful and knowledgable staff. The guys at the contractors counter are always there to answer any questions, and know all about the latest products and tile systems on the market. My customers only have good things to say about the sales staff, as well as their selection of tile and stone. Best tile supplier in the Boston area by far.
Great selection, good prices, and the staff are always very helpful. We have bought tile from Roma for our kitchen remodel, and now will buy for our bathroom.
Although the counter staff at the Littleton warehouse were pleasant, I have to give Roma Tile 1 star based entirely on the misleading information on their website. I even called ahead and ended up wasting my afternoon trying to pickup an order that didn't exist. The phone number listed takes you to a watertown warehouse, not the Littleton one listed. Certainly a company as big as Roma could maintain their website? It's frustrating when companies have no interest in maintaining their website. It's kind of like having a pile of garbage in front of their showroom. Their attitude -- "who cares!"
Great selection of tile and supplies, friendly staff... Short lead time on special orders.
Clean, friendly, polite, sales associatesMark Gills, return policy is very good. large and beautiful selections to choose from and good price.