Reviews
I wish I could give this boutique a 10 star review. Being only 30, recently diagnosed with breast cancer, losing my hair and getting married in less then 7 months I was beyond stressed trying to find the perfect wig that felt like me. Merissa is an angel! She was so accommodating and made me feel so comfortable! Ontop of this the owner Jamie is truly so kind and helps anyway she can. I’m so thankful I found this place. I highly recommend this shop to any woman experiencing hair loss of any kind!
When my mother was diagnosed with cancer she wanted buy a wig before her first chemotherapy appointment, and she found this store online. Despite her speaking limited English and not knowing much about wigs the lady at the store was very patient and helpful. Today, at the midpoint of her cancer treatment, we went and bought her another wig and the same lady was there and answered all our questions and was super nice. My mom was very nervous about her treatment initially, and honestly the kindness and patience from the folks at Rosalind Stella's really helped boost her confidence. Thanks y'all!
Very caring staff and understanding of your needs. They make you feel special and a place you will feel most comfortable returning and referring to others.
Lovely cliental! Very professional and accommodating! I felt so confident when I walked out of there! Beautiful wig and fit! Thank you. Highly recommend!
I was treated with warmth and respect from the moment I walked into the store. I have scarring alopecia and have not had a lot of hair for many years. I was not given a limit of wigs that I could try on. Prices were good and offered a reasonable range for limited budgets. Suggestions were honest and not pushy. The selection was good and did not just suit one cookie cutter style. My head is very petite. They had several in my size and they also custom sewed the wig for me, to increase the fit. I was provided detailed care instructions and was very happy to learn that they offer a cleaning service. Thank you, Marissa!
We called and spoke to someone on the phone and we told her about my moms health condition. Specifically asked if they had a wide selection, even gave exact details colors , styles and length of the two wigs we were looking to buy. We drove over an hour away to come here. When we got here we found out they did not have neither of the wigs that I specifically explained to the woman on the phone . So of course we were upset, i told her we were upset. She than went on to tell us it was our fault and that they did have a wide selection even though i told her we specifically told the woman on the phone i spoke to on Saturday around 1pm. The woman that was here today on Tuesday was the most ignorant woman she totally made us feel uncomfortable and unwelcome. She than went on to tell my mother and i that we couldn't touch any of the wigs due to "covid" yet the woman didn't even wear a mask the entire time of us being there . She apologized to us but than kept saying that it was our fault because she said they have more than other places . Even though that wasn't the problem the problem was that i gave specific details of everything we wanted and was told they had it we came over an hour away and they had NOTHING of what we were told they had. I will NEVER come back and feel completely disappointed and upset. Definitely need to work on customer service. The woman we came to today was an older white woman with super kinky curly brown hair.
I had such a great experience. Picking a new wig is a big decision. I was given one on one attention. I tried on 6 different styles before I finally decided which was the perfect one. I was not rushed at all. They have a great selection of both human hair and synthetic wigs. And other options. I also got a baseball cap with hair. Which is great for just running to the store or being prepared for an unexpected knock at the door. They made sure that I was comfortable. They Made sure my wig fit and I was comfortable with the fit. The owner came to the store to make sure it was fitting correctly when they were making alterations to the wig cap so that it fit me. Excellent customer service! I will definitely be back!
Michelle is AMAZING!!! I have never owned a wig/topper/hair piece before and i walked in on a Saturday morning and told her what I was having a problem with and she gave me a selection of things that would work for me. She was so incredibly patient and helpful that i felt like I was such a valued customer.
I received superior help from Michelle. She is the best in salon. She is very understanding in what I was looking for while going through chemo. She helped me to select natural hair wig that compliments my face so I can work my working shift 14 hours and not feel hot/heat like in some synthetic wigs which I also bought from your store in Levittown Wig elegance from Brenda . While synthetic wig looks nice, the natural hair wig looks and feels great! I am very happy with my purchase. Alla Z.
Wow! Couldn't ask for better service! So inviting and knowledgeable about their products. Very patient with older customers. If you need professional advice visit Rosalind Stella's Wig Boutique!! *****