Rouge

I moved to Princeton almost a year ago and have loved shopping at Rouge. It is my favorite boutique and the ladies who run the shop are absolutely fabulous. I have never felt pressured to buy something, they always work to accommodate my size and have become dear friends. The clothes that I have purchased at rouge are unique staples that are not found at every store. It is very rare that I go to Rouge and leave without purchasing. The price point is reasonable and all of the brands are of great quality. I highly encourage all visiting the adorable town of Princeton to stop in and have a look. You won’t be disappointed :

Was just in this shop. I am a local. That is besides the point. But while I was in there I was treated so extremely poorly. I was completely putting them out. I had angered them when I inquired a price. When I tried on an item. And when I expressed an interest in purchasing. I left when I heard them refer to me as a tourist who had come out. They also fat shamed me. Completely off put by me knowing my size at the age of 45 They not only said they didn’t have my size but said this while I was undressed trying things on. Which is weird because the skirt I wanted to buy had a medium tag. I’ll continue to spend my money elsewhere. Plenty of nice shops out there. Does collie Jennings even own this store still? Disgraceful. I forgot to mention as I was lied in they were complaining about a prior customer whether she bought earrings or not. While in the fitting area I overheard them asking another local if they were a tourist They should judge less and maybe they’d sell something.

I had a lovely experience at Rouge in Princeton! The salesperson was so helpful and accommodating. The labels that they carry are phenomenal. Many slow fashion and independent labels that are amazing quality and reasonably priced. I will absolutely go back!

Please avoid this store at all cost. I bought a pair of earrings from a designer that the store carried for a “trunk show.” The earrings broke upon taking them out of my ears they cost more than $60. I reached out to the store & asked for a refund. The owner knew I did not live in the area and that I could not immediately bring the earrings back. I had two options driving back over an hour or sending them back and paying for shipping. I chose to drive back about a month later. The online site and Google says the store is open 12-6. I get to the store and it is closed. I reach out to the owner again on Instagram to be told that I did not respond in a timely manner & that they do not offer refunds. Interesting, because I have a screenshot of a message that says I can be refunded. The store is overly priced & the customer service is terrible.