Royal Hustle Gourmet Tacos

Updated 07/26/18 - after some back and forth the company did refund us for the service they did not provide. DO NOT HIRE - RUN!!!! HE WILL STEAL FROM YOU! Things started off fine and they seemed professional, but as soon as Jason received the deposit payment, this experience became a complete nightmare. Getting a response to simple questions took WEEKS. Jason blamed this on his wife having a miscarriage. Why two minuets to respond to an email couldn't occur because of this is still unknown. Our tasting was months late. We have emails where they didn't even have the date for our wedding correct. His wife sent a nasty email stating "they had others before us that were bigger priority." Great customer service! We were on the brink of cancelling even at months out, but then he apologized at the tasting and the food was good, so we kept him for our wedding. BIG MISTAKE. We had multiple phone calls about the menu and timeline for the day, including late night fries. The day of the wedding, the food took FOREVER to get tacos to people. Many guests complained with how long it took to get three tacos. Then they were supposed to serve late night fries at 11 and guess what - the truck was GONE at 11! Even though the contract states they were to be there until MIDNIGHT. When we addressed this with Jason, he informed us that he would refund us $15 instead of the full $300 owed to us PER THE CONTRACT. He broke both a verbal and written contract and hasn't acknowledged this in over a week. UNPROFESSIONAL, NOT CUSTOMER SERVICE ORIENTED AND A THEIF. DO NOT HIRE! DO YOURSELF A FAVOR!

Get in by belly!!!!