Reviews
Exceptional service! I recently had another service visit at Ryan Ram in Buffalo, MN, and I couldn't be happier with the experience. From the moment I arrived, the staff greeted me warmly and made me feel valued as a customer. You really get that warm family feel here. Maybe because it is a family owner dealership. Ryan Ram's team demonstrated professionalism and expertise throughout the entire process. They were thorough in their assessment, clearly explaining the necessary repairs and maintenance my vehicle needed. Not only did they complete the work efficiently, but they also went above and beyond to ensure everything was in top-notch condition. What truly stood out was their dedication to customer satisfaction. They took the time to address all my questions and concerns, providing personalized attention that made me feel confident in their work. I highly recommend Ryan Ram to anyone in need of automotive service. Their commitment to excellence, combined with their friendly demeanor, sets them apart from the rest. Thank you, Ryan Ram, for your outstanding service—I'll definitely be returning for all my future automotive needs!
Everyone at the dealership was helpful from the time I stepped in the door until the time I took delivery of my new vehicle. I had a somewhat unusual situation and they were all so understanding. A+ The new truck pulls my horse trailer like a dream!
JC was great to work with. No pressure but very helpful in getting me set up with my new 1500 Limited. Dean was also easy to talk to when setting up the financing. Very satisfied with value of my trade.
JC is an awesome guy! I was greeted with a friendly hello right away, no standing around waiting for someone to notice me. Within about 3 minutes of sitting at JC's desk, he had the perfect vehicle picked out for me. Me, being stubborn me, had to test drive 2 other vehicles on top of the first one he showed me - but JC knows his stuff and listens to what you want in a vehicle, so he knew right away which one would be the best fit. And I got to spend a very pleasant afternoon chatting with him; he doesn't pressure you and he's the kind of guy you end up perfectly comfortable shooting the breeze with : It took a few days of working with my bank, but I did buy "the one". And I'm so happy I did, I LOVE my new Jeep!!!
I called to schedule an inspection on a used Jeep that l I was considering purchasing from a private party. I spoke with Shane Smith at the Buffalo dealership and he was amazing! When I arrived not only did they do an inspection but Shane went above and beyond to show me many of the options the vehicle had and how to use them. He was extremely knowledgeable. I will be sure to have all of my future service work completed at this location.
Home sweet home for me! 11 years with the Ryan's and their company.
6/5 stars if I could. This was by far the best car buying experience I've ever had. I got to work with Todd and Dane, both of whom were incredibly fast, respectful, and down to earth. If they are a reflection of the rest of the staff, I am just incredibly impressed. I've never bought a car from a dealership before and thought, "I would prioritize going here again", but this experience has changed that. I will proudly be a returning customer and cannot recommend them highly enough. Thank you!!
Over 11 months after purchasing a used Jeep from Ryan Auto Mall, I contacted them about a part that I had recently discovered was damaged prior to the purchase. After discussing with managers Mike & John, and Jamie in the service department, they took care of the repair at no cost to me. I appreciate their help and willingness to work with customers to make things right.
So after 6 months of our jeep waiting on parts back ordered via the plant we finally got it back this afternoon. This situation could have been absolute hell for my wife and I. The 5 stars from this review is for our service tech Shane S. He did an incredible job communicating, flexing us a bigger loaner car, and being honest with us through the whole process. Our repairs will be staying with Buffalo Jeep as long as Shane is there. Thank you again!!
I had searched for close to 3 months before I found the perfect Jeep! I inquired online and spoke with Reece about the details of the Jeep I wanted. They worked with me for a pick up as I live 6 hours away. I was in and out within a hour when I got to the dealership and I couldn’t be anymore excited to be driving my dream car! Thanks to Reece and the team for making it quick and painless!