Salon Helena - Albuquerque

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About

The Cafe @ Salon Helena is now open! We built a local coffee bar with an emphasis on REAL, holistic health.

Address: 7913 Menaul Ave NE , Albuquerque 87110, NM, US

Phone: (505) 884-4955

State: NM

City: Albuquerque

Zip Code: 87110

opening hours

Tuesday: 09:00-19:00
Wednesday: 09:00-19:00
Thursday: 09:00-19:00
Friday: 09:00-19:00
Saturday: 09:00-19:00

Update Info

Reviews

This is the worst hair color experience I’ve ever had. Asked for highlights and toner to take my hair from brassy back to a more natural look. The highlights came out so chunky, their placement is unflattering and they are different colors at the root/top than the rest of the hair. I was never asked where I part my hair or how I style it and now I’m embarrassed to even wear it down. I have harsh, chunky highlights right where I naturally part my hair and one big highlight on the back of my head. This service was $200 and I’ve never been more disappointed. The blowout was also incredibly unprofessional, I left looking like my hair was air dried on a humid day. Please do not get your hair colored here.Service:&nbsp;Hair highlighting

I’ve been to this salon in the past for multiple Brazilian blowouts spending over 1,000 total. They were always good. Helena is nice when she’s doing your hair, but didn’t even seem to remember me when I came back months later for coloring. Mearah did my hair. I asked her to fit me in before 2 July. I wanted an all over hair color of light brown. However she convinced me to get balayage because she thought it would damage my hair less. Apparently this was her version of balayage choppy, cheap looking highlights that were orange and uneven with a clear cut off at the root. I went back in and they told me that they could break it up with some low lights which would’ve made my hair even darker. I went in for a lighter color. So I declined the offer due to the fact that I didn’t trust her to fix my hair. I called back the next day. This was after multiple times of calling. They constantly ignored my calls on purpose because they did not want to deal with what they had done to my hair. Every time I’m in the salon I hear them answering the phone constantly. But when I would call it would constantly be put to voicemail. I finally got a hold of someone and she told me that the manager would be calling me at 4 PM that day and I never got a call. After multiple times of trying to reach out and get a refund. I decided to make a dispute tI get my money back. Do not go here for hair color…Service:&nbsp;Hair coloring

This owner is just so amazing! I recently had the best experience. She did such a fantastic job on my hair and educated me on my hair health. I gave this place a second chance and they definitely didn’t let me down!!

My stylist Kevin was amazing and I love my new color and cut! A fantastic experience!

I just found my new favorite salon and stylist!!!  Today was my first visit and I absolutely loved it! Every little thing about this salon made me feel pampered and special. I was offered something to drink I chose coffee--yum!. Mearah listened when I described what I wanted and she made it a reality! My hair was washed included a scalp massage,  cut,  blow dried,  and then styled. The price was very reasonable. And my coffee was refilled for me to take with me when I left.Services:&nbsp;Haircut

I’m very unhappy with my experience here. I Came into this salon with 3c hair expecting to get a haircut of about one inch off and to get my hair slightly layered, still one inch off in total. I ended up leaving with almost four inches off and a very uneven cut. The stylist did not want to wet my hair to cut it, which is fine, but she proceeded to brush it out so that it was really frizzy, and then when she cut it I guess she did not realize my hair would shrink up. Definitely do not recommend for anyone with textured hair.Services:&nbsp;Haircut

I got my eye lashes done by Diana & absolutely LOVE them!! She is amazing & so nice!! I highly recommend her for your eye lash needs!!

Amazing place got the opportunity to meet the owner and get my haircut by her,  very honest lady! on what she couldn't do with my hair. But we got it done, and I was very happy with It!. Such a positive atmosphere! They truly got everything you need. I highly recommend this place! Also have Caveman coffee and amazing water.

First time here and It was better than my other Salon Visits, Helena is a Ray of Sunshine. She greeted me and we talked about what we should do for my hair color. I can't wait for Color visit next week. Helena you got you got self another customer.I just hope she doesn't make me clean up own hair like my last hair dresser. I have had 6 colors in the past. I hope this is final Salon Change.

My stylist was wonderful. She made me feel comfortable in an environment that I struggle to feel comfortable in general and she asked me a number of questions to help her understand what I was interested in and the amount of time I would have to care for my style.  I walked out feeling amazing.

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