Samon's Electric & Plumbing Supply

Called to see if they have a gas valve for a furnace. The guy Greg I spoke to stated that they do not normally carry in stock. He then proceeded to inform me that they normally order the part and it takes 1-2 days to come in. However he then mentioned they do not have the man power and they super busy and he had customers. I'm sorry but I work also and I was unable to come down to ask about the part. Normally it is not a issue to call a place before making a trip. This store is apparently short handed and the employees are feeling overwhelmed!!! Management needs to get a handle on this considering customers like myself shop here regularly and it's not normally for little cheap parts. Good way to lose business!!!!

Walked in to get some supplies and saw to people standing around on their phones! I Immediately walked out to save my self the hassle. Worst thing to see at a store is employs glued to their phones. You’re better off going to Home Depot or Lowe’s

All the employees and manager are very nice and helpful. Sammon's has a variety of hardware & home renovation/building supplies to choose from. A very nice store!

The associates did not know anything and they were rude to me and then the manager was even ruder to me I will never come here again

The staff at Salmon’s have been great. I have made a few purchases there for a renovation project. They’ve had what I need at a fair price. I am especially appreciative of William G. who has been exceptionally helpful, knowledgeable, and generally a pleasure to work with.

Generally I've had good experiences here in the past. However, the last two visits in the past month have been terrible due to an individual staff member. He was an older gentleman and was very condescending while I was asking for specific parts. He treated me as if I didn't have any knowledge. I used to like this place but will not be shopping here anymore.

This is a great place to go for many of your hardware needs. The manager Max is knowledgeable, helpful, and pleasant to deal with. You are far more likely to get assistance, and assistance from people who know things, here than at Lowe's or Home Depot. Plus they are very good about keeping their store clean and maintaining the necessary precautions during the pandemic so it is a safer place for vulnerable people to shop.

I've been here several times and every experience has been good. About 2 years ago they sold me a new toilet, a comparable one at home depot cost $300, this one cost $70 it works well and looks nice too. Today I went in for help with pieces to my swamp cooler, the man who helped me was helpful, polite, and there was no pressure to buy anything. As a female, I usually dread needing help in a hardware store, this place has never been condescending. I've always felt comfortable asking for help, and I will continue to shop here over other home improvement/hardware stores, as their prices are comparable or better, and the help is always better!

Stopped in today for swamp cooler pads. They had a size that would work. I got the Aspen pads, I dont care for other types. An employee met me with a smile. Right...under the mask I'm guessing was a smile. I told him I needed cooler pads and told him the sizes. I settled on a close match, couldn't find an exact size. The fellow escorted me to their cashier and went to his area to fix my 'ticket' for the cashier. Ticket given to cashier, I paid and was on my way. Always nice to shop there. Always prompt courteous service. Yes I recommend this place.

I agree, they are the best and their manager, Matthan Haley, goes a second mile. I appreciate the true customer service that comes with shopping at Samon's but especially the Menaul store, even though Montgomery is closer to me. I will go out of my way because they go out of their way. If I could give them more stars, I would.