Reviews
I went into Sansbury Eye Center the other day and the selection of glasses was up to par! Usually I have to go online to find eyewear that suits my taste however this location has some of the most modern and unique styles of frames that I've ever seen at a physical location! And the pricing is very reasonable. The staff there is extremely kind and very helpful with assisting you in finding the glasses of your dreams. I had the pleasure of working with Christine and Cameron and they were awesome! Ask for them when you go in. Thank you all so much for your help. I will definitely be coming back! 5 stars!
I recently purchased a pair of progressive lens glasses from you. The first pair did not work at all. I took them back and Christine spent a lot of time trying to figure out the problem. She re-ordered the lenses as the prescription needed to be positioned differently. I saw her again when I picked up the new glasses. She was very professional and offered fantastic customer service. I am always treated with kindness and respect at Sansbury on Lucy Lane. I especially appreciate my doctor, James Taylor. I have been seeing him for many, many years. I am very grateful for his care.
I recently changed eye care centers on recommendation of a close friend. Upon my first visit to Sansbury Eye Center, I immediately felt the care and concern about my eyesight by Dr. Nicole Sherman and her entire staff. I wasn't patient X anymore...I was Jim! Dr. Sherman met all my expectations and more as recognizing my need for blue lens glasses to assist with my daily work routine of having to stare at a computer all day. I highly recommend Sansbury Eye Center and Dr. Sherman! I'm glad I changed and you will be too!
I had a wonderful experience at this location! From the eye exam to the glasses and contacts consultation - everyone was friendly, knowledgeable, and very easy to work with. Caroline was very helpful when picking out frames which can be an overwhelming experience. I was able to make a definite decision and feel happy and satisfied! Thank you to everyone there.
I had an amazing first experience at Sansbury. The staff was awesome from the kind, bubbly ladies at the front desk to Dr. Taylor. Caroline was wonderful! She has a great eye and helped me pick out a pair of glasses I’m super happy with. She explained everything and was helpful every step of the way. I’m very pleased!!
I had an amazing experience at Sansbury!!! I typically don’t post reviews, but my visit to Sansbury yesterday was top notch. From the moment you walk in the door, everyone is friendly and the service is efficient. Dr. Taylor gave me a thorough exam and made me feel comfortable. I must say that the best part of my experience was working with Netta….she is phenomenal!!! She was so patient and helpful with me picking out my new glasses and she broke down every one of my options and advised how my insurance would cover them! She is knowledgeable, professional and caring….Thank you so much Netta!!!
I had an annual exam at Sansbury for the first time a few weeks ago...The doctors and clinical staff are amazing! It’s obvious they care about their patients and what they do! I also worked with several people to pick out the best frames and lens options to meet my needs. They were very knowledgeable and helpful in explaining the various options, and educated me about what I was getting. Everyone was friendly and professional. I’m a patient for life!
I've been to about 3 other eye businesses and Sansbury on Lucy Lane was far more the best! The greeter was friendly, checked my temperature and politely asked me to sanitize my hands. I was then escorted to a booth to wait for them to bring my glasses out. Cameron is Absolutely Amazing! He took his time helping me select different styles and when asked, gave his honest opinion about my glasses choices. I also had a question about billing. Cameron wasn't sure so he asked Christine, the office manager and she was able to quickly answer my questions and made me feel at ease. She's Adorable. #ExcellentStaff
My co-worker recommended Dr. Nicole Sherman. I was blown away by how patient, kind, friendly she was. Not only did she help me relax when taking the eye pressure, but she explained why she was doing each test, and why each test was important. I loved that about my visit. I will definitely only ask for Dr. Sherman from now on for my eye exams and will follow her. You've gained a new customer.
I want to share with anyone seeking a really professional but fun ophthalmology experience I would heartedly suggest The Sansbury Eye Center on Lucy Lane. From the receptionist to Dr. James Taylor made for a really pleasant overall experience. Offices were very clean and they appeared to have all the last equipment. Special thanks to Elena for helping me understand what lenses were best for me.I have been to many optical shops but have never seen anyone with her knowledge base and the ability to explain it to a laymen. A true 5 star experience!