Santander

All staff are nice, especially Mr. Junior Nash, who goes an extra mile to figure out a way to help you whenever possible to his capacity. He does extra calls and works by asking for more information from departments when in doubt rather than just saying no. It really makes the customer feel valued and trying to be helped.

The bank charged me inactive account fees during the pandemic because paychecks weren't deposited. They just lost a customer.

Every staff member I've spoken with has been friendly and helpful.