Sardelli Custom Pools

We had our pool installed by Sardelli in the fall of 2019, with last year being the first year that we had it open. We had a great experience with Mike and his team. Mike is very knowledgeable and this can come across as condescending at times, but I can tell you that he means well and wants the best for his clients. Do not be turned away by the other reviews if you want a high quality pool with the best Pentair equipment. All of my friends that have pools are jealous of the efficiency and ease of use of the new equipment. I’m sure it will be tough to get on the schedule for a new pool build, but it is worth the wait. We buy all of our supplies from Sardelli too, and we are very satisfied with the quality and selection.

So rude to me on the phone! Asking about my above ground pool. Told me they only do inground and hung up on me. Only call if you want to be treated like garbage!

Got a pool Inspection when I bought my house and he did not test ANYTHING on the pool. Sardelli said an inspection is $375, and didn’t say how lacking/non-thorough the inspection would be. Only spent about 30-40mins with me. He just gave some comments about what he thought about the pool without taking the cover off this looks good / this looks bad, etc.. He did not care about what my goal was w having him out. I can easily say this was a money grab and a waste of money.. Would not recommend

What can I saw other than amazing. These people know what they are talking about. Fixed my pool problems in less than 24 hours!

Stopped in to get some advice on a new pool installation and chemicals. The older woman behind the desk was very pleasant. The man sitting at the desk by the window was very rude and seemed very put out by my request. It seems I was interrupting his candy crush game. I asked about getting costs for water delivery for a new pool set up, told him I was interested and he snapped at me and said why!?? He told me they would charge me $1000 to deliver water to my house. I had priced this previously and it was between three and $400 per delivery. Will not return to this business ever again. Completely rude customer service.