Reviews
Austin was very good at explaining the issues we had with our computer. He then provided us with options to fix the computer and made sure it functioned properly. When he reloaded the computer he made sure we were up to date and we had the basic apps loaded. His customer service was excellent. It is because of employees like Austin we use Schrock. Thank you Austin. Ken Jarosz
Austin at the Papillion location was a lifesaver! I had a pop-up that was completely controlling my computer. One phone call to this location and he was able to remotely fix the problem. Wonderful service and Austin is my hero!!! Thank you so much for your great service, updates and educational walk through.
Real life superhero’s, I stopped in when my keyboard on my laptop stopped working on me and chatted with Jacob told him my situation, He filled me in on the timeline and process and they delivered. Nothing short of phenomenal to work with. Great service, great conversation, great work. They were able to diagnose the issue same day, get the part the next, and have it back to me that night. Along with providing a loner laptop so I was able to keep my operations afloat. Go Team Josh!
They accept most electronics for recycling and only charge for printers and monitors. I drove up and they helped me unload everything. I’d made an appointment with the Apple Store in town and that process was such a mess. Schrock Innovations made it a ten minute process with no appointment or wait. Thank you all, I’ve had their subscription services highly recommended as well to keep computers up to date and clean of malware.
Jacob Denny was very helpful in down loading Secure Updater since my trial period had ended. Answered all questions. Would recommend Schrock Innovations for your computer services.
Austin's knowledge gave me confidence all issues would be solved. I appreciated him answering all my questions. Looking forward to doing business in the future. I recommend Schrock Innovations for all your computer issues!
Jacob took his time to explain, show me what to do. He would let me ask questions and do it myself. Thanks so much Jacob in being so kind and taking your time with me. I can't write how I appreciate his teaching skills.
Jacob Denny was extremely knowledgeable, courteous, and very helpful not only for installing "Sophos" and also for deleting old virus protection. No stress for me at all. Thank you. Will continue using Schrock for all my computer needs.
Schrock, This is a HooRay for Josh! He was a great help to select a new machine. We chose an ASUS VivoBook. Your group has made easy to use and well set up machines. All the apps to get me started. Josh just installed Sophos this morning. He is filled with knowledge and answers all my questions as he keeps working. Papillion is lucky to have/or you selected! a friendly, knowledgeable, listener. I would recommend Josh to others. Thank YOU JOSH. Thank you Schrock Innovations. Why did I wait so long to come to your company? FIVE STARS for Josh. Five Stars for Schrock Innovations too.
Jacob Denny. I can not express how great this young man was to me. I had contacted the support for my new printer and was about to get a big scam. I called your service techs at the Papillion center and Jacob answered every question I had and took care of everything. My new computer is all set up and so is my new printer. Thank you so very much Danette 402/713/9512
