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Reviews, get directions and contact details for Sears

Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.



"Since 1956, Sears Home Services has been fixing appliances - 850,000+ 5-Star Reviews nationwide. We have local repair techs to fix your appliance, no matter where you bought it. Same day/next day appointments may be available. Simply call or click to book your appointment. We repair water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, and cooktops - major brands, makes and models including Kenmore, GE, Samsung, Amana, Frigidaire, Maytag, KitchenAid and LG. We'll diagnose, explain the issue, estimate the total repair costs and repair the appliance. You can rest assured, knowing the repairs are covered by a 90-day satisfaction guarantee."
Address: 2307 Beverley Rd , Brooklyn 11226, NY, US
Phone: (718) 826-5800
moc.rae-elcarim@nospmohtp
State: NY
City: Brooklyn
Zip Code: 11226


opening hours

Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: 10:00-19:00


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Reviews
I am having the worst experience ever. I had a rude technician who pushed pass me and did no work at all. He wanted me to sign a paper saying he completed his job when he didn't even start. He said he didn't want to look for a parking space so no work. I have not been able to get a new appointment yet. I'm still waiting. I will update my review if my service ever gets done. Nightmare.
While I opted to not have the repair completed repair cost exceeds replacement cost, the courteous dispatcher gave me an appointment the same day I called for an oven repair. The technician called me en route to discuss my problem, arrived within the assigned time frame and was polite, knowledgeable, and very helpful. 2 thumbs up to Aaron !Service: Stove, cooktop & oven repair
When you actually get Sears to do the annual maintenance on my dishwasher I pay for on my service contract, they are great. However, sometimes Sears outsources it and when they show up they say they don't do annual maintenance. I still have an unresolved issue with Sears from 2020 on my an annual service they never performed and have not credited my contact for another year. I need an email address in order to contact someone, this issue has gone into the unresolved bin when I have contacted Sears on Chat or phone call to the 800 number which is overseas.
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