Reviews
Anthony, Bob, Debbie, Rachel, Sarah, Kery Ann, Vicki, And Richie are awesome people. I have severe anxiety, and do not leave my home unless I have no choice. I do not answer my door to anyone, unless they have a house key that is the only way I will let you in my home. My husband and stepdaughter they answer the door. The reason my stepdaughter was home with me was to let these people in, and if I had a panic attack she would step in. I did not have any anxiety except for anticipation before they showed up. I met them, and my anxiety went away completely, except I wish my house was cleaned up a little better. They were all friendly, smiled, and seem very happy with helping us. I highly recommend anyone to request all 8 people, you will be 100% happy with them. The company they work for should know how lucky they are to have them. I would like to request all of them to come back. Our house has to be done in three sections because I refuse to leave my home, and stay at a hotel until our house is completely finished. They moved everything into the Pod that was downstairs. When the floors and walls are painted then we need the furniture taken out of the Pod and put back in downstairs. Then we need the upstairs furniture put into the Pod except for my bedroom. Then when that is finished, we will need them to come back and put the furniture back upstairs, and the final room will be done is my bedroom, and I will need my room put into the pod, and when that room is finished I will need them again to bring my bedroom furniture back upstairs into my room. I know it is a lot of work to do my house in sections, but I really can not leave my home, and that is why the insurance company is nice enough to work with me. Yes! I would very much like the same people to come back to our house to help us finish. If they can come back it will be easier on me then to bring anyone new to help. I am comfortable to not have my stepdaughter take a day off from school. I am confident that I feel safe to have them in our home with me being alone. I will answer the door to them. One of them offered to take my couch to the dump for me. He didn't have to do that, but it was very sweet he offered. I have all their names written down, but I don't remember his name. He went above and beyond to offer to take the couch. Every single one of them was awesome. They were quick too. I really hope they are reconized and able to finish helping us till the end.
Thanks to all of you!
Have a great day.
Jenn and family.
5
7 years ago (30-05-2018)
I had water damage in my home. Servpro sent a team including Roberto (lead), Dave, and Jacob . They were fantastic. The team was professional, courteous, and a pleasure to deal with. They did a great job for me, called me regularly, and cleaned up everything when they were finished. I highly recommend them and wish that everyone who has worked in my home over the years would have given me the excellent service that these gentlemen did.
5
7 years ago (20-03-2018)
Lucas did an excellent job assessing our situation. He mobilized his crew led by Roberto. I have never been so impressed as I was with the professionalism and courtesy with which Roberto approached our water damage. He was always prompt and even if he showed up early he and his crew would wait and respect the schedule he set up with us. Roberto paid particular attention to our home by covering everything and placing paper on the floors. All work areas were kept very clean and all debris taken away. I thought it was great that Roberto took the time with his crew to make sure they knew what was expected and he would also take the time to educate them not just give instructions. Overall, our experience with Servpro of Puyallup was stellar and we would highly recommend Lucas, Roberto and their crew to help with anyone put in a crisis situation with water damage.
5
7 years ago (13-02-2018)
We were beyond impressed with the speed, efficacy, customer service and overall experience working with ServPro. Jay and Chris were incredibly professional, personable, knowledgeable and helpful as we worked through our water damage issue. We could not be happier with our experience. Thank you ServPro!
5
7 years ago (01-02-2018)
ServPro Puyallup did some remediation work on my basement and I am very happy with the quality of service, completion time, and price for work completed. I would highly recommend them!
5
7 years ago (12-03-2018)
