SERVPRO of Weymouth & Hingham

Sandra Cook was professional, pleasant, and helpful as she has been in all my encounters with her over the years. Ryan Berriault was competent, courteous, and personable. However, phone calls received from "Mike" were insulting and offensive. In early August, he inquired when he could expect the money owed since October. I had never received a bill and I believe "Mike" said they never sent one. This was not surprising as 1 There had been no arrangement regarding replacement of a ceiling fixture which had been dropped and smashed by the workers and 2 drapes which had been left crumpled on the kitchen floor and, therefore, required cleaning had not been returned. I sent a check that day or the day after. Some 10 days later "Mike " called saying "Where's my money? " and refusing to return my drapes until the check was received. Sandra Cook called the next day to say that the check had come in.Service: General carpet cleaning

We used Servpro of Weymouth to do interior repairs to our living room ceiling after a roof leak. Their workers were all very professional and the job was done without any interruption to our household. Very happy with the outcome, we will be recommending them to family and friends.