Reviews
My experience at Shan Auto was amazing. Since I was a first time car buyer, Josh worked so hard to put me in a vehicle the same day. I received the car that I wanted and the payments that I wanted. They made me feel like family honestly. Most car dealerships just want to sell you anything but these guys are so sincere about getting you approved no matter what your credit is. Chris was amazing too with getting me approved on that auto loan. I love these guys and I plan on doing business with them in the future !!!
Josh & Winfield are amazing. I came here on my birthday and walked away with a very nice - good quality Honda Accord with affordable insurance and payments. I recommend Shan Auto Sales to anyone. You will not regret coming here. Excellent service all around the board.
Great staff and good vehicles. I will definitely go back to purchase my next car as well.
The best car buying experience ever. First I would like to say thanks again to Winfield and Briscoe for getting me in my 2013 Volkswagen CC. I was in a sticky situation and he pulled through. When I say they can help with any situation they can help anybody. They have lots of cars to choose from and you will not be disappointed.
The car we wanted to test drive needed a jump and were told it was because "the car had been sitting for a while." Took it to a mechanic and the battery was nearly dead. Shan Auto will run your credit multiple times without your permission and we received about 10 follow up declination letters in the mail, impacting our credit -- your credit rating goes down every time your credit is run. The price you see on their website is the standard "get you in the door" price, so we ended up paying $2000 more than was advertised. The signing process was rushed and I declined to sign the blank papers that we were given to us by the salesperson. The owner stepped in and took care of it. We traded in an old car that had front tag bolts that were hard to get off. We were given the rear tag and was told "that's really all you need," with an excuse from the sales person saying that it would have to wait until Monday. I insisted on leaving with both plates -- MD MVA is strict about plate returns, and the owner kindly pulled them off of the car. We were not given directions as to who and where to send the car payment to. Got a good deal on a car and the owner was sincere, but really uncomfortable with the whole transaction with the sales persons.
I thought I had the best experience here. I was well taken care of and I thought I could honestly say I trusted this dealership. However, the service is terrible. The cars are NOT in good shape, they are extremely fraudulent. This was my first vehicle, therefore, I did not know the ins and outs of how to go out the process, what to look for and everything else regarding vehicles. I was lied to, and mislead, and since I already signed the paperwork it was nothing I could do about it. This is the worst dealership in Baltimore, DO NOT trust them with your money.
I love Shan Auto sales , I received the best customer service from Winfield and Chris they were both knowledgable and extremely helpful in my car search. I recieved my tags title and insurance all in one place and drove off the lot with the car I wanted ,even with not so good credit.
Chris and his team of knowledgable personnel are some of the best I've seen. I buy all my cars from Chris no matter where he is because I know I'll receive a quality vehicle, at a price that is fair and honest. Shan Auto Sales is conveniently located on Belair at Hamilton. I was in and out in less time than I'm at the hairdresser.
Awesome, great place of business. Ask for Winfield.....best salesman i had to date & this is my 6th car and he made sure i got the car that i wanted. Get you approved fast and easy with no problems. Cant beat the prices, also most cars have very low mileage. One of the best dealerahips in Baltimore handsdown
Great service! Chris and Winfield took good care of me. I would definately recommend you go see them if you want a car with low payments, low interest rates and hassle free buying process .