Shell

I am no fan of pumps that spring into action the moment you activate them and throw poor audio advertisements at you. I don't like pumps that don't allow you to use contact free payments. When the Tap field is disabled, I jump to the conclusion that someone non-authorized wants to scan my card. Lastly, I don't like pumps that try to sell me something and in order to get the pump to dispense gasoline, I have to read and navigate the sale offers on the screen. Nothing wrong but a highly annoying experience. They are 20 cents above stations not far away, they should offer a service that warrants the extra charge.

The old foreign man working was very rude! Came beating on the bathroom door 5mins after being in there… then beat on it again and started yelling… never in my life had this happen at a gas station… no wonder there’s so many bad reviews!!

Rude, unwelcoming customer service. I have been a regular customer in their store, but not any longer. You can tell that they were hit hard by the pandemic. Got tired of things being ridiculously overpriced and messy in their store all the time. Now it is happening more than ever. They also stopped carrying Golden Flake and Utz chips recently so that is another reason to avoid their store from faaaar away.

the cashier lady is bitter bad service

I live very close to this gas station and used to use it on a regular basis, that is until I noticed all the security tags were torn/cut. I have had 2 incidents of fraud on my account relating to this gas station, both for around $100 dollars, so unless you like your credit card information to be skimmed, and money taken from your account, do not stop in at this gas station, it is a scam waiting on you to pull up and swipe.

My husband lost a company credit card in the store when he went back to ask for at the lady was the one working and is one of the rudest most Incompetent people I have ever run across. Her husband on the other hand is helpful kind and a pleasure to deal with so if you see the lady working run the other way

I will not spend my money there! Very dishonest people to use weak as an advantage! Stole my money and time, didnt not Want to resolve. Very tricky people

Great place to stop along my travels!

Very clean store, friendly employees, competitive gas prices and conveniently located right off Our / Alford Avenue in Hoover.

Poor customer service. I took my money elsewhere.