Shell

It's a 50/50 shot at this Shell. You either get the nicest/most helpful cashier or the rudest/most bitter cashier. IF you can't speak English, don't get mad at customers when they're unable to correctly interpret your hand signals and grunting.

Shell gas took my money didn't want to cancel transaction. My money was pending in the shells pos system. My bank stated the merchant has to cancel it therefore it drops instantly otherwise held in system 24 hours. I am out of gas and stranded. Even though it was a civil case transaction these officers treat me and my situation as a fly in a swatter! Sadly these officers had the lack of professionalism, compassion, and patience! My situation was my emergency and should have been treated with respect. The way that I was approached the officer stood 10 feet away and was reluctant to even hear me out or take a statement she didn't ask for I.D. nor if I had any weapons on me. I had to beg her to view my evidence and she acted like she did not want to be bothered. The other officer comes up and belittles me more by basically finding fault at my expense and was like the merchant does not assume any responsibility for the money being taken. I realize with their apathetic attitudes toward my situation I kindly dismissed them and they ran of Gladly then I asked for badge # and the female officer perks up then and sarcastically asked if I needed paper too. How can we trust officers on duty if the are apathetic to each case they may encounter on the road. If they don't respect a simple call then how will a real emergency call be handled. Their boss made me feel worse too so I will file a complaint. Part of the job is customer service, serving the public, protect and serve etc. The gas attendant was an rude and stubborn man. He had know customer service they didn't want to see my side of the situation along with proof. Dont support people that see you only as a dollar sign and if there system made the error then they don't assume the responsibility they shift the blame on the patron. Teach the gas guy respect to the business clients if we dont show up you have know buisness and for 4.20 it displays the character of the business and person behind the counter as a rude and heartless man. What if his daughter or son was treated the way I was? Karma comes full circle to teach when your wrong...

Worse gas station on the planet of the earth. I paid for gas on the inside then locked my keys in my car with my purse and the cashier would not let me use the phone to dial 911. Mind you , it was 11:30pm at night and I was a woman alone. I’ll never get gas here again. This is how paying customers are treated. The cashier told me to ask someone outside. There was no one outside. I had to run across the street to the Texaco and the cashier there let me use the phone, as a courtesy. This place will never get my business again.

They are thieves and steal your money when you use your debit/credit card. I went inside and I paid $25.00 at their gas station to pump my gas and the pump did not work. They refused to transfer me to another pump. They wanted me to swipe my card again to steal more money and I refused. They tried to pretend that they did not understand English and act like they did not know how to void out the transaction on my card. They are crooks and try to steal your money every chance they can get. I will not be going back to their gas station.

Bad place, worse customer service, the guy inside denied the use of the restrooms to a pregnant lady.

Yet another Shell station that has tried to scam me and give me incorrect change. I will never buy Shell gas again

I go to this shell because its 0.25 miles from my house, however it's the pits. Owners, or store workers dont care about the community. They are there for the money, it's not that clean, and gas is always way to high compared to other Shell stations.

The guys behind the counter has no personality at all. Just flat but my items were reasonable.

DO NOT VISIT THIS PLACE UNLESS YOU ARE SPENDING MONEY IN THE GAMBLING MACHINES!!... OPEN 24 HRS MY A**!! ITS 1:25 ON SUNDAY... DOORS LOCKED BUT THE MACHINES ARE FULL

It’s a big gas station without a restroom. So disappointing.