Sherwin-Williams Paint Store

The salesperson, could have been a little bit more accommodating. He waited on two other people, I was in the store first. I had to tell him that I wanted help he never ask. He seemed a bite hurried. He finally came over to me after waiting on the other people. He did answer a question for me and soon went to the back of the store.I believe that he was about to close so he walk in the back of the store, I tried calling him he didn't not answer so I left the store. I really like the quality of Sherwin William's paint so I will still purchase the paint. I have been purchasing paint from them for several years now. I will probably go to a different location or hope that a different salesperson is on staff the day I go to make my purchase. The 3 stars are for the salesperson, not the paint. I was contacted by the manager at this location, his name is Pete. As mentioned above, I like Sherwin William's paint so ,I would probably purchase the paint at a different location. When Pete, contacted me he was very polite and listened to my concerns. I am very happy to say, that Pete 's professionalism, and knowledge , has encouraged me to continue to shop at this location and to continue as an customer in my local area. I am sure that based on Pete,'s management, I nor any other customer will have a bad experience at this location. Based on my recent experience, I am changing my review to 5 stars.

Great store to come to. Emily was fantastic. She is very helpful and knowledgeable from what I could tell. I was greeted as soon as I walked into the store. The store is well light, clean, neat and organized. This store has a better selection than some of the stores because of this stores size. The prices are a little expensive if you are a DIY. If your a contractor the prices aren't to bad. The prices are also good if you can get the products on sale.

Clean store. Quick service. Thanks.

Posted that it closes at 5 but arrived before then and it was closed.

The service was great as for the items I purchased the staff was very knowledgeable about the paint itself and really took the time to listen to my concerns about the quality of the paint I wanted they made me feel very good about my choice of paint, especially Amanda Russino she's awesome. Thanks Amanda, you rock!!! The other staff member I didn't get his name and he didn't have a business card he helped me with the painting tool he was very nice too. Thanks nice guy.. Laura L.

Since you asked, I went to Sherwin Williams to receive more individualized attention from my experience at Home Depot. Last year I covered my deck with Behr deck paint product and it lasted less than a year. I wanted to both try Sherwin Williams product and get advice on application on my deck. I took advantage of 30% sale --- very good -- however when I arrived at the store, there was 1 person on duty and 2 customers before me. Waited patiently. When employee waited on me, later 2 other employees came in. The person who attended me was not knowledgeable on application of deck semi transparent stain. Neither of the other 2 employees offered information on what I was asking. I was disappointed mainly because I was looking for advice and I didn't receive it. When one of the other employees offered help, it was for a product that I wasn't asking for.

I had them do a color match and it was so far off the color that it could not be used. After bringing this to their attention, I was told there are no refunds for colored paint.... This is not acceptable when I paid $80 for a gallon of paint. I took it to another location and they took care of it.

Great customer service!!! Thank you!!!

The manager and fellow employee helped me with information on paint sprayer tips, they even researched the information I needed for me on the computer while I waited. Great customer service

I’m not a pro. I’m a home owner. Every time I’ve needed something for a specific purpose the staff was so knowledgeable and and helpful. It’s the place to go if you want reliable help.