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Reviews, get directions and contact details for Smashburger

Smashburger
"Smashburger is an innovative restaurant concept that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted menu items ranging from smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and served in less than six minutes, Smashburger is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger is well on its way to becoming a leading international brand."
Address: 4400 Randolph Rd , Charlotte 28211, NC, US
Phone: (704) 626-1110
State: NC
City: Charlotte
Zip Code: 28211


opening hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:00


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Reviews
I took my kids to Smashburger for the first time. We normally go to Five Guys but we wanted to try something new. This food did not disappoint! The burger was really good and the fries were on point way better than Five Guys, IMO. The staff was super friendly, shout out to Will! which is always a big plus. We will definitely be back!
We are on a road trip and stopped in for a burger, and we were greeted with the warmest hospitality! Will was awesome! He was so attentive and informative. This was also the fastest serve time I have ever experienced! Definitely a joint to check out! Especially with the great service! Will needs a raise, he is awesome!!
My family and I love dining at this Smash Burger location! The restaurant is always very clean and staff is always friendly! Today, a Ms. Stephanie surely did not disappoint. Thank you so much!Food: 5/5
I was given the best customer service by an associate name Jasmine. She was very friendly and helpful. Due to this being my first time and not being able to eat beef she informed me on other burgers they had available. The turkey burger was delicious! I definitely will be going back!Food: 5/5
Let me start by saying, I absolutely LOVE Smash Burger! They are the best in the city. The food is always good and hot. Today I came in and I was having card issues. Stephanie was extremely patient as I had to modify my order. She was exceptionally helpful and thoughtful. Thank you for blessing me Stephanie.Food: 5/5
Finally decided to see what the hype was, and it definitely did disappoint. I was the only person in the building and cashier looked at me like I was in the wrong spot. I looked over the menu and ordered the smoked brisket double burger. I sat down and played Monopoly GO while I waited. The employees were talking crazy about me which I didn't enjoy because I came in on New Years Eve. Got my order and got out of there. I ate my burger and was disappointed. Burger was not seasoned and tasted like a burger straight out the packet. Brisket was decent but sauce was cold. Absolutely bad experience. I can make a better smashburger at my own restaurant with less ingredients.
Stopped by to get my dinner and loved that I didn't have to wait long for anything. Spoke to Miss Betsy the assistant manager to let her know that her restaurant was great and to keep the good work.Food: 5/5
I have been here before and I have always had good experiences. Yesterday was another one of them. My husband and I ordered the double smash burger with the smash fries and a drink it was sooo good. The burger was nice hot & juicy!!! The service was fast! My son enjoyed the tenders kids meal and fries. The portion size was good for him. The staff was great she answered my questions with no problems and was ready to take our order as soon as we arrived. If you are looking for a great burger option while in the Cotswold Area I highly recommend you give this place a try.
Great burgers! I ate it too fast to get a photo Even the Brussels sprouts we're good. The guy who took our order was extremely friendly, professional, and patient, it was our first time. Jeremy?Food: 5/5
Honestly we like Smashburger, but this is the first time we tried this particular one, and I can't say enough; Best Smashburger around, maybe best period. The guy handing out our pickup order was REALLY nice, and the food was really a step above an already-good restaurant.Food: 5/5
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