Smoker Choice

I honestly loved this store untill my horrid experience yesterday! I always shop here for all my smoking needs from vaping to glass to my cigs. Ive spent thousands on glass over time and went in on monday to buy a glass reclaim catcher and well girl @ counter did horrir wrap job amd threw into bag with other things. Needless to say when i got home it was in 3 peices i called there right away and man who helped me said not a problem bring it back tomorrow and ill exchange it for you no prob....well untill i went in there. When i went back he couldnt find same one so he disappears into back and girl who rings u up found it she tried to charge me for it & when i explained what had happend she first lied to me and said she was NOT working the pervios day! Im sorry but that made me so mad like dont lie right to my face! She is the ONLY FEMALE that works there like hello! Then says i have to pay $10 which its a $25 piece but i was told it would be exchanged i said no i was told it would be replaced no charge so she started with her well it wasemt broken when u left speal & again i explained to her if she had wrapped it correctly and not put it into a bag with things that could potentially break it than i wouldn't be here. Soooo after abouy 10mins of arguing shes like ok $5 im like are you serious?!? I payed it just to get outta there before i lost my cool. But will NOT be returning there all due to her attitude and the horrible customer service SHE gave me as well as lying to my face! Ill go to heavens one block down may be little more $ but woman would never ever treat a paying customer like that!
1 8 years ago (23-05-2018)

Hands down best place for all your vaping needs fast service definitely they know what they doing an awesome prices!!!
5 8 years ago (13-05-2018)

I go there weekly they know me by name ... good place good people always willing to help you out ... haven't been there ? Get there !
5 8 years ago (17-03-2018)

It's a mess. I know the owner/manager and he's very untidy. I worked with another invested owner from another vape shop and did a walk around viewing product and the store room at the back. Unorganized and lacking. The storefront itself could use some tidying up and the atmosphere is not inviting to the average person. I get that most who vape in Salem are a younger generation, but professional standards need to be upheld.
3 9 years ago (13-02-2018)

Great selection. Great prices they'll work with you on the and give you deals
4 9 years ago (18-01-2018)