Reviews
Very welcoming. Also very clean. They have a nice variety of pools and saunas that are unmatched! There's a work area which is nice but who wants to work at a spa but still available if needed. No outside food is allowed unless you book a room there, food is a tad pricey, but good and good quality. Less crowded on weekdays and mornings. This place is professional and has a beautiful view of New York but also has an eye sore across the street! Definitely an awesome experience and I would return.
Visited with a friend of mine who is from out of town. We both had extremely high expectations, but unfortunately they fell short. In our opinion spas are relaxing places, this was like an adult water park. Pros: check-in was efficient, facilities were clean pools need to be swept for bugs, and the smoothies we had were yummy. Valet included with spa service. Cons: No drinks or food allowed inside the facility bring your water tumbler empty so you can fill up Getting yelled at constantly by staff is not peaceful or relaxing no shoes, no shoes no shoes, or you can't have water here. Extremely rude pool areas, the spa area people were much kinder. You'd think at a spa they'd had fruity water, nope. My service massage was peaceful and relaxing, but in my opinion not worth the two hundred something dollar price tag which includes gratuity. Also, I confirmed on two separate occasions that I wanted a female, but was shown a man for my massage. Thankfully, another client suited with me this should not have happened in the first place We understand that their are rules in place, but as a business you must remember that the customers you serve are paying and they need to be treated with respect. At this point we wouldn't return.
This place is huge!! A lot of attention is given to details. I like the welcome video explaining spa etiquette. The variety of pools and saunas are unmatched!! You can spend the entire day here, which i plan on doing next time. There's a work area which is nice in case you have to sneak in a work meeting in between dips. No outside food is allowed. Food is a tad pricey, but good and good quality. Great for a girls day or date day, just please be mindful of the pda!! This place is professional!! I didn't experience any shady business. All in all it was an awesome experience and i would definitely come back.
This is my third visit at Sojo over the course of 4 years and I still love it every time! An incredibly clean facility, which to me makes me 10x more likely to feel relaxed and comfortable. Bathhouse is extremely clean with many amenities wet and dry sauna, cold plunge, 3 pools, stand up and sit down showers, changing room, getting ready area equipped with large mirrors. The spas and saunas are great, wonderful view of the city, many seating areas to relax in a quiet environment and good food options as well. Fresh towels throughout the facility, as well as lockers for your phones and water fountains near the pool and sauna areas. One time admission fee and you can stay as long as you’d like. We arrived at 10AM and left close to 8:30PM, a day well spent! Cons: The cost of the spa services in my opinion are not worth it. Also, as the spa becomes increasingly more popular the busier it becomes with limited space in some of the saunas and pools. Highly recommend a weekday, though it still may be busier than expected.
First time at a spa and glad it was SoJo. Everyone was extremely helpful in getting us ready. Loved that there were always fresh towels ready and multiple free cell phone lockers near the pools. The saunas were amazing and scorching hot. Make sure to drink your fluids. While the infinity pool is a must go for photos my favorites were the pools on level 4 to just chill and enjoy the water jets. Shame the volcanic sands were closed but hopefully they'll reopen soon. You won't regret coming here.
Great overall experience. Called the day of to make a reservation for 3 deep tissue massages, since I was unable to make the reservation online have to make it at least 2 days prior if booking online - note this is on a Friday! They were able to get all 3 of us with a 5:30 appointment. The deep tissue massage package included free valet and complimentary 2 hours to use the facility saunas, pool, etc. This being in January it was very cold outside, despite this the pools were all heated. The massage was great, the masseuse was very accommodating and the ambiance and the overall experience was very professional. Highly recommend this place for rest and relaxation. Pretty pricey, but I think it was worth it. 18% gratuity is automatically included with the massage service.
This was such a great day of peace and relaxation. I visited here with two of my closest friends for a day of relaxation and it delivered. The facilities were very clean and well kept. It is very organized and I felt secure. The only aspect that was odd was the no shoe policy. Which I don't disagree with but would have liked a sanitizing foot bath for all to make me feel better. But they do offer socks and flip flops for purchase. The massage pool, hot tubs, sauna, and infinity pool were all great. Although a little more populated than I expected their COVID-19 precautions were in place. The staff was attentive and helpful. Definitely going back in the near future
Clean, relaxing, beautiful. The 158 bus from Port Authority gets you there in 20. I booked a massage and it was fantastic, enjoyed the spa with very few people in it! right at 9:30. Highly recommend anyone go Mon - Thurs at 9 or 9:30 opening times to get an empty place. The saunas and jacuzzis were amazing, food was good, staff was great.
This place is very nice I love all the saunas that are available. However the staff members could be nicer and more helpful. In addition, there should be more clear and concise instructions on first time customer on how the process works upon entering the premises. We kept getting re-directed with attitude as to where to go and what to do due to poor instructions. None the less besides the staff, the environment was calming and I would definitely spend a day there just trying all the saunas and taking pictures lol.
Overall it was a great experience. I felt that this Spa/bath house offered a lot of options to relax. It was organized, clean, and the staff was always friendly and were able to answer my questions. My favorite part were the saunas. So many options. Also, plenty of places to sit, lay down, and look at a view of the New York City Skyline. However, the entrance felt like arriving at an airport. It wasn't very relaxing or what a spa represents. Also, the searching through the bag when entering seems necessary but it can be done without digging deep into personal items. The valet was a nice touch and convenient. Overall it was a 4/5 experience and would go back again.