Reviews
Awesome gym! Phenomenal experience working with Keelin! She goes above and beyond for her clients. Highly recommend her!!!
You gotta give credit, when credit is due! I've been a member since the beginning of this year and in the last month or so I have seen a tremendous amount of significant improvement. It's easy sometimes to get used to mediocre, but the level of attention that has been put into the gym recently is praise-worthy. My greatest issue with the gym was how cold the fitness rooms were. Not only have they worked on stabilizing the temperature but the room is now full of all new, nice and clean equipment. The overall gym has gotten a nice face-lift too! Some bulbs here, fresh new paint there...all nice touches to make the overall experience well-received. Even the WIFI password went from 20 letters of impossible to connect to, to something simple! I must add, I appreciate seeing the staff actively cleaning the machines. You get a gold star for that! Thanks new managers!
Don’t waste your money on this “gym”. They tie you into a years contract with a $300 cancellation fee. The ONE stair master in the gym is broken as are a ton of other machines. The gym is always dirty and the changing rooms have a few random cheap sprays but absolutely none of the essentials. Showers and steam room are too gross to even step foot in. People on front desk are rude and unhelpful. Better spend your $ on equinox or join willyb fitness for a cheap option.
Love this gym, very clean. Looking forward to going to it every morning!
I love this place! It has great facilities, equipment, and the staff! I joined at the beginning of the year and have taken my personal health to the next level. I am stronger, toned, and happier. I had another gym membership in the area before but it wasn't for me. This place is my vibe. The music they play is always awesome and the group classes are contagious!
I have been a member for over two years now. I joined initially because they have a sauna and decent priced monthly membership, $80. The gym is good In terms of equipment but the management is really bad and the bathrooms are not very clean and always smell like a stagnant pond. Myself as well as a number of members over the past few years have requested to have non scented soaps they use terrible yellow fake floral smelling soaps and for some reason they wont listen. They also dont have soap dispensers in the showers or they are always broken. The mens sauna has had broken wood boards and structural members on the top bench for over half a year and they cant/wont get it repaired definitely a serious splinter, or worse, waiting to happen. They did a “renovation” last year and put in crazy bright white LED lights in the bathrooms so you feel like you are walking into a Duane Reade after a long night out, which really sucks. There are a lot of small but simple things they never fix that end up having a big impact on the gym. They seem to not have the right people helping them make good design decisions and it has a big impact on the space and quality of the gym.They also dont organize the free weights and people dont seem to re-rack so you can never find the weight you want with out walking all over. The staff is friendly though, and the gym has a laid back vibe and is definitely not an uptight place. With a good manager who is smart and cares more about details the gym could be really good. Unfortunately though, that is not the current situation and doesn’t seem to be changing or getting any better despite many attempts at trying to personally help and offer feedback.
Excellent gym! Great equipment and helpful trainers! Super clean space and beautiful design. The spinning room is amazing.You get what you pay for and Soma health club is really worth every penny !
Solid gym in S Williamsburg with a nice selection of classes. Was a member for seven years and am only knocking it a couple stars because I had problems canceling my membership. The new management seems to be taking care of things though, so would def recommend.
They offer a month to month basis membership then i tried to cancel and mark reception guy on top of offer an awful customer service. Never did the cancelation when i requested. It was clear when i sign that this gym offered a month to month service. Now 5 months ago i am receiving emails requesting me to pay for a service i requested back on february to terminate. Another scam! Stay away. Plus the maintenance of the bathrooms is poor. In many opportunities i used the toilettes and i could tell for fact that they were not cleaned for days, cant be more graphic about it but is clear what i mean to say.
I go to this gym 2x a day and the bathrooms are well taken care of IMO. they have plenty of classes that are free with membership. Good equipment. It never really gets too busy. Never really have to wait for treadmills. Boxing rooms speed bag has been broken for a while and i cant seem to get somebody to take ownership of the matter and fix it. Sauna is nice, the steam room is never consistent. Ship could be run a little tighter in regards to maintenance, for example, I've been trying to get somebody to fix the speed bag for the past few months but nothing. ive mentioned it a few times but nobody wants to own it. seriously its like $200 to replace it. fix it already! thats my only gripe . They do have a nice little boxing room with heavy bags , headache bag, speedbag.If they were to have fixed this upon the second request i would have rated a 5. All in all im very happy with SOMA.