Somerville - Harvard Vanguard

As someone who is extremely jaded with the medical field, I feel it is appropriate to give credit to consummate professionals when they do their jobs in an exemplary manner. I have had the pleasure of being under the care of Dr. Charles Obasiolu for reproductive endocrinology issues these past several months. Today, I had a procedure done by him and felt extremely well taken care of. In addition to his excellent knowledge, he made me feel well-informed about what to expect. I wish to also commend Nurse Patricia Chan. She took such good care of me, making my 10/10 anxiety a lot less. Through the haze of the medication, I remember her rubbing my arm and ensuring my comfort even while I was sedated. She is so incredibly kind and an experienced nurse that I felt lucky to have been assigned to. Dr. Obasiolu's team is marvelous, and I wholeheartedly trust them. If you end up under the care of these incredible medical professionals, you will be in excellent hands.

Whether you go to their Medford center or Somerville the quality of their staff is consistent. The amazing treatment I got in Somerville from the breast ultrasound tech needs to be commended. She understood how scared I was that day and from her warm demeanor, and impeccable social skills, I felt relaxed and in very competent hands. From the easy check-in process to the reading of my results every person I came in contact with was just exceptional.

I strongly recommend against booking an appointment here if you will be driving. The traffic, roadwork, and closures in this area are incredibly unpredictable. I've had some trips take 15 minutes and others take upwards of 1 hour. Unfortunately the 15 minute grace period is very firm here, so if the traffic does take a turn for the worse while you're driving, you're SOL. I wish the scheduling department at my primary location had told me there were other options before referring me here.

I go to Harvard vanguard all the time it's my home away from home. I love the staff here and enjoy working with them. They are friendly and are always here for my family and I. My Dr.Wang is extremely courteous, kind , always concerned for my well being , she is my neurologist. I've been seeing her for over ten years now. She even does Botox for migraines, she is so patient and is really amazing at it. The pain from migraines can be debilitating . I really appreciate you and all of the member's of your staff and receptionists too. You all are so sweet and thoughtful and remember me and my family. Thank you Mrs Kay

There are some good doctors at this practice. However they are overwhelmed by the number of patients they are required to serve. That impacts the quality of care not only with regard to scheduling but also provider care. It feels like a paint-by-numbers approach using an algorithm to spit out the diagnosis and treatment plan. Atrius Health seems to have adopted the bots used in customer service for medical care. Saves money I'm sure but not good care.

We came here for an eye exam. Up front told them we have VSP for vision insurance, and they suggested it would be accepted. Only afterwards when the bill arrived did they reveal that they do not accept VSP, and furthermore they refused to work with VSP to have the contact lenses covered as medically necessary which was the entire purpose of the appointment. This is a fraudulent practice, they should be investigated by the MA Attorney General – we will be filing a complaint.

went here to get an iud today and all the staff were so sweet and comforting. great experience would definitely recommend to anyone looking to get an iud :

Nice Nurses and Doctors, deplorable condition of the facilities. Filthy and missing a draw.

Saw NP Danielle Shih. She was great and there was not much wait time, under 5 mins.

The staff is fine, they are nice enough. The doctor I saw was nice enough. However, I am in the middle of an issue in which the doctor forgot to out in an order for a procedure that required insurance approval. He had originally said we could get the procedure approved and done on Monday/Tuesday after seeing him on Sunday. I guess he forgot to put in the order because there was no order for insurance approval on Monday. On Tuesday it got put in and then denied on Wednesday by insurance due to clinical notes or lack of paperwork. However, Harvard Vanguard thinks it is still pending and not denied, and I have no way to tell the doctor he needs to put in adequate notes to get this approved by insurance. So no ill probably ended up having waited a full week before I get this procedure done...after the doctor telling me it was something I probably should have come in for immediately and that it was important.