Sonic Drive-In

Went to get me and my husband some ice cream and a shake I ordered the turtle truffle nut blast and got vanilla ice cream with 4 pcs of candy went back after getting home a seeing it wasn’t what I ordered and the guy told me that thats what I ordered that I wasn’t going to see no candy or anything so guess a turtle truffle nut is just vanilla ice cream they have no customers service didn’t even try to fix it or anything never again will be calling in the morning to speak with the manager hope they are more helpful than the employees that work there at night

Let me start with saying that if my son didn’t work graveyard shift and wasn’t hungry every morning big back tings, I wouldn’t pull up at this place at all! Now… Is there a reason at 6:20 am there’s cars in the drive thru and no one was answering over the drive thru speaker?? The car in front decided to pull up and beep his horn and after a few minutes someone helps him, and then someone comes over the speaker to take our order. This is not the first time this has happened at this same store, but it is the first time someone has actually answered!

Today on 4.12.24 I sent my employee to go get drinks for our team. He came back and 3 out of the 7 drinks were messed up. I sent him back to get the receipt that he never received and they made him pay for the drinks that were messed up. So as a manager I called to talk to their manager and he was just rude and disrespectful. Didn’t catch his name. This incident happened between 7:00pm and 8:00pm. Just know you lost Business from another business in the neighborhood. If I can give zero stars, I would

I work four minutes from This location I have never found a drive through that consistently takes Over 15 minutes to get through every time. Super close and still don't have time to get lunch here. Hire more employees or teach them to be faster Edit: Left this review over a month ago. Nothing has changed. This is the third time I have left the drive through this month. This is the only. Location that has this issue supposed to be fast food. It should not take you half an hour to get 3 cars through the drive through.

I had never had worse service in my life. I got the new garlic butter bacon cheeseburger. It has grilled onions which I thought was cool. I ate a bite and found it had raw onions. Thick gross raw onions. I told them this and they said. Let me remake it for you. I got it back and found one it was the same burger and two they took the largest chunks of raw onion and just gave it back to me. So at this point I just want a refund. Which they did and they demanded the drink back. Well I want my 30 minutes of my life back too but I’m sure they won’t be doing that for me.

3:40p 5-14-24 waited 10 minutes at the drive in order kiosk. She answered at first, and I told her one second while I got the kids' order, then never responded again. Several times, I said I was ready and then kept saying I was here but nothing. When the lined cleared, I drove up and told the older guy with long hair said said he doesn't take orders and to drive back back around and get in line. I said no fing way. He said we'll f you then and closed the window. I haven't gone in a year there, but they were close, and kids wanted drinks. So know I am at fabulous Freddy's instead.

Drove up at 10:30 pm, to the drive thru, and the gentleman asked if I was picking up an order. I was not picking up, I was trying to order through the drive thru. They do not close till 1 am but the guy on duty, right now on June 30th 2024, at 10:30 pm said they were closed. When I asked to speak to a manager, the staff on the speaker said he was the manager but would not give his name when I asked twice. I will be making a call to corporate as well during normal business hours. But want to make sure the word is out if you go to this Sonic and they turn you away, call corporate to let them know the staff at this Sonic is turning away customers.

Please do not apply for this location if you're looking for work, especially if it's your first job. My friend was recently fired right as she was putting in her two weeks because she found something else. They told her she's been late more than a couple times, however every other employee at this store will miss full days without saying a word to the managers that they won't be showing up. The managers have allowed this for a long time and it's unacceptable. No warnings to staff, no write-ups, nothing. Majority of the employees are teenagers that stay stuck to their phones instead of doing their jobs. No one is trained properly either. They're terrible with professionalism and refuse to punish or fire employees that have fallen out of line multiple times. It's no wonder why there are more than a few complaints on customer service because management allows this to happen and they dismiss it.

I rush to the drive thru at 1145 only to be told they’re closed due to no staff. This place is normally opened until 1am after a long 16 hour shift I wanted some chicken tenders with groovy sauce but not tonight u guessService: 1/5

I love their shakes, slushies, and food. Reasonable prices. The outside area is a little sketchy. Service was a little slow and as we were in the drive thru waiting on our order, we could see a female employee lick her fingers every 2mins. She had no gloves on either.Food: 4/5